Store Manager 06894

O'Reilly Auto Parts • Saugus, MA

5d • $70,000 - $85,556

About The Position

The Store Manager is responsible for the store’s sales, profitability, appearance, and overall operations. The role aims to deliver consistent sales growth, maintain the proper O’Reilly image, operate the store as a profit center, and follow company policies and procedures to ensure efficient and economical operations.

The manager directs customer service and sales efforts, supervises and develops store team members, manages schedules and timekeeping, supports pricing and profitability, and ensures the store follows company policies. The position also oversees merchandising, inventory adjustments, accounting, charge accounts, loss prevention, vehicle inspections, and property maintenance reporting. Attendance at the Annual Managers’ Conference and other assigned duties are required.

Requirements

• Complete Sales Specialist Training, Assistant Manager Certification, and the Manager Development Program module.
• Strong verbal and written communication skills.
• Strong organizational skills, including the ability to prioritize effectively and manage time efficiently.
• Knowledge of automotive parts, equipment, and systems.

Nice To Haves

• Fluency in multiple languages; Spanish is highly desired.
• Certified Parts Professional Certification.
• ASE certification.

Responsibilities

• Maximize sales by directing team members to provide prompt, courteous, and professional customer service.
• Solicit orders, sell company products, and represent the company in accordance with company policies.
• Maintain the customer base, increase sales at assigned accounts, review customer needs to gain market share, and solicit stocking-type business, daily needs, and equipment sales.
• Communicate and coordinate sales-call efforts with the Territory Sales Manager.
• Supervise the work of store team members and work jointly with the District Manager on recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members.
• Use Scheduling & Timekeeping recommendations based on sales and payroll forecasts to develop and post work schedules for each pay period.
• Review team member timecards for clocking accuracy and correct missed punches daily.
• Ensure store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales, and safety.
• Work with the Sales and Pricing Departments, with assistance from the District Manager, to establish pricing levels for professional customers.
• Maximize gross profit on outside purchases.
• Monitor non-competitive price overrides and price matches for policy compliance and profitability, and prevent discounting abuse.
• Ensure the store is organized and operated according to company policies and procedures.
• Communicate new company information to team members as necessary.
• Implement planogram changes and merchandising plans.
• Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
• Accurately handle daily store accounting functions, including sales reports, bank deposits, cash drawers, and check processing.
• Monitor charge accounts, address past-due situations promptly, and regularly communicate about problem accounts with the Territory Sales Manager and credit department.
• Monitor areas susceptible to loss and implement prevention procedures, including those concerning billing, cash refunds, credit and stock transfers, cores and warranties, key and safe control, alarm codes, and shoplifting.
• Ensure store vehicles are clean and well-maintained and that daily and monthly inspections are completed properly.
• Report property and building needs through the Maintenance and Repair System (MARS) or to the District Manager.
• Attend the Annual Managers’ Conference.
• Perform other duties as assigned.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance, with an optional Flexible Spending Account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed