Store Manager

MFA Oil•Columbia, MO

About The Position

Break Time Store Managers oversee the performance of an assigned Break Time convenience store. They lead store employees and focus on customer service, sales, operational performance, and profitability. Store Managers may temporarily fill in at other Break Time locations as a Store Manager or Assistant Manager when circumstances require. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • At least 18 years of age.
  • Availability to work and/or support all shifts, including weekends and holidays.
  • Valid driver’s license, vehicle insurance, and reliable transportation to and from the bank; the vehicle must be locked and secured while transporting deposits.
  • Ability to thrive in a fast-paced environment and work independently as well as lead a team.
  • Ability to perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Ability to occasionally climb and descend ladders to handle inventory or products.
  • Ability to perform duties accurately and with minimal supervision.
  • Ability to work in cooler temperatures as low as 30 degrees for up to one hour and in freezer temperatures as low as 0 degrees while moving and positioning products.
  • Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Ability to remain standing for up to nine hours per shift.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successfully completing a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Bachelor’s degree.
  • Experience in retail sales.

Responsibilities

  • Provide excellent, fast, and friendly customer service; greet and thank customers, support peak hours, handle complaints courteously, and conduct accurate transactions.
  • Oversee day-to-day store operations, including daily reporting, banking, inventory, bookkeeping, and fuel management.
  • Maintain the facility, equipment, and property; keep the store clean; ensure timely opening and closing and observe scheduled operating hours.
  • Execute food programs, promote food service, and follow food safety practices.
  • Carry out merchandising and marketing programs, maintain correct pricing and promotions, check in vendors, suggestively sell, and keep merchandise stocked, clean, fronted, and faced, including in the cooler.
  • Identify opportunities to increase sales in coordination with management.
  • Supervise store employees by scheduling and organizing work, providing direction, training and developing employees, monitoring productivity, enforcing policies and safety requirements, conducting performance evaluations, resolving conflict, and reviewing and approving time entries.
  • Manage store finances and profitability; control shortages and expenses; prepare for and participate in cash, lottery, cigarette, and general inventory audits; investigate results and plan improvements; and meet or exceed sales and controllable-expense goals.
  • Perform loss-control activities related to cash handling, lottery transactions, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
  • Recruit, train, coach, and develop associates; promote teamwork and a positive work culture; model professional conduct and appearance; and lead compliance with applicable local, state, and federal regulations.
  • Use store technology and perform calculations for making change, shift reports, and product counts; follow the scheduling template.
  • Temporarily fill in at other Break Time locations in a Store Manager or Assistant Manager capacity when needed.
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