Store Manager, Lakeside Village

KnitWell Group•Lakeland, FL
•Onsite

About The Position

Soma is an intimate apparel brand focused on comfort, confidence, and helping women feel empowered. The Store Manager leads the store team, builds community connections, and shapes a seamless customer experience in a welcoming environment for associates and customers. The role is accountable for store performance and for coaching and developing a successful team. It calls for bold leadership that elevates the customer experience, supports a customer-centered culture, maintains operational excellence, and delivers business results.

Requirements

  • Must be at least 18 years old.
  • At least 5 years of retail management experience, including 2 years in a Store Manager position.
  • Flexible availability, including nights, weekends, and holidays.
  • Passion for the brand, fashion, and empowering confidence.
  • Ownership mindset and ability to lead by example.
  • High level of accountability and initiative.
  • Effective leadership, people-management, and communication skills.
  • Collaborative leadership style that invests in developing talent.
  • Strong business acumen and ability to drive results through reporting analysis and strategic planning.
  • Action-oriented ability to organize, delegate, and prioritize assignments to meet deadlines.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Define a clear vision and strategy that prioritizes a customer-centered culture, operational excellence, and business results.
  • Hire, develop, and coach an effective retail team to deliver a customer-centered experience.
  • Own the store’s financial performance, manage payroll and schedules, and achieve sales goals.
  • Communicate expectations, provide guidance and feedback, and empower the team.
  • Use store reporting to create action plans that improve metrics and support effective business operations.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Share brand priorities, initiatives, and messages with store teams.
  • Ensure compliance with policies, guidelines, and business practices.
  • Build community connections through company-sponsored in-store events, philanthropy, and other initiatives.

Benefits

  • Optional medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off and holidays
  • Opportunities for monthly bonuses
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and advancement opportunities across the company’s brands
  • Community impact through philanthropic partnerships
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