Store Manager, Lakeside Village

Knitwell Group • Lakeland, FL

1d • Onsite

About The Position

As Store Manager at Soma, you lead the team, build community connections, and shape a seamless customer experience. You foster a welcoming environment for associates and customers, creating memorable, personalized experiences that reflect the company’s culture of hospitality. The role is accountable for store performance and for coaching and developing a successful team, while elevating the customer experience.

You define a customer-centered vision and strategy, drive operational excellence and business results, and take ownership of financial performance, payroll, schedules, and sales goals. You use store reporting to create action plans, maintain the store environment in accordance with brand standards, communicate brand priorities and initiatives, ensure compliance with company policies, and build community connections through sponsored events, philanthropy, and other initiatives.

Requirements

• At least 18 years old.
• At least 5 years of retail management experience, including 2 years in a Store Manager position.
• Flexible availability, including nights, weekends, and holidays.
• Passion for the brand, fashion, and empowering confidence.
• Ownership mindset and leads by example.
• High level of accountability and initiative.
• Effective leadership, people management, and communication skills.
• Collaborative leadership style that invests in developing talent.
• Strong business acumen and ability to drive results through reporting analysis and strategic planning.
• Action-oriented ability to organize, delegate, and prioritize assignments to meet deadlines.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

• Define a clear vision and strategy that prioritizes a customer-centered culture, operational excellence, and business results.
• Hire, develop, and coach a retail team to deliver a customer-centered experience.
• Manage store financial performance, payroll, and schedules, and achieve sales goals.
• Communicate expectations, provide guidance and feedback, and empower the team.
• Use store reporting to develop action plans that improve metrics and support effective business operations.
• Maintain a visually inspiring store environment that reflects brand standards.
• Share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with company policies, guidelines, and business practices.
• Build community connections through company-sponsored in-store events, philanthropy, and other initiatives.

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Paid time off and holidays
• Opportunities for monthly bonuses
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and advancement opportunities across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed