Production Associate - Lakeside Store

Goodwill of Colorado • Denver, CO

1d

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines to determine which items are placed on the sales floor. Work includes pricing and testing items as required and keeping sales-floor areas stocked, organized, and presentable. The associate may occasionally interact with customers, answer product questions, and provide responsive, excellent customer service.

The associate may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, according to business needs, and may occasionally work in donations. The position may also include processing e-commerce products. It is a fast-paced, goal-driven role with productivity standards and key performance indicators. The position is full-time, with Sunday through Thursday day shift required; availability for a varied schedule, including weekends, evenings, holidays, and occasional overtime, may also be needed.

Requirements

• Attention to detail and the ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and determine pricing, researching value as necessary.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-operated items as needed to confirm they are in workable condition.
• Price items according to Goodwill quality and value standards, researching value or using company tools and standards as needed.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to staff and customers, and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner to refresh product selection.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, and safety processes.
• Keep work areas clear and organized and adhere to continuous improvement standards.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties and responsibilities as required.

Benefits

• Daily Pay access, a voluntary benefit allowing employees to access their pay on their own schedule.
• Public Service Loan Forgiveness Program-eligible employer.
• Full-time employees in Retail, Sales/Operations are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment insurance, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees in Retail, Sales/Operations.
• Retirement plan with pre-tax or post-tax (Roth) contributions; employees must be 18 years of age to participate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed