Production Associate - Lakeside Store

Goodwill of Colorado•Denver, CO

About The Position

The Associate I, Retail Production primarily works in a production environment, processing and sorting donated items according to company quality standards and guidelines to determine which items will be placed for sale. Work may include pricing and testing items, stocking and organizing the sales floor, and occasional customer interaction. Associates may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, and may occasionally work in donations or process e-commerce products. The role is based in a fast-paced, goal-driven environment and requires following retail policies, safety procedures, and continuous-improvement standards. Sunday through Thursday day-shift availability is required; schedules may also vary to include weekends, evenings, holidays, and occasional overtime as needed.

Requirements

  • Attention to detail and ability to make decisions.
  • Ability to use basic technology to follow company standards.
  • Ability to use judgment to assess product quality and value and determine pricing, including researching values as needed.
  • Ability to see color.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule, potentially including weekends, evenings, holidays, and occasional overtime.
  • Ability to perform the essential physical demands of the job, with reasonable accommodations where applicable.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.

Responsibilities

  • Meet or exceed productivity standards and key performance indicators for assigned duties.
  • Sort donated items by type, season, color, and quality.
  • Hang, size, price, tag, and prepare items for the sales floor.
  • Inspect and quick-test plug-in or battery-operated items as needed.
  • Price products according to company quality and value standards, researching item values when necessary.
  • Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
  • Provide excellent customer service to staff and customers, including answering product questions.
  • Rotate or remove old or unsold products to refresh sales-floor selection.
  • Process e-commerce products when assigned.
  • Follow retail-center policies and procedures and keep work areas clear and organized.
  • Follow safety processes and procedures.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional duties as assigned.

Benefits

  • DailyPay access to earned pay on an employee-selected schedule.
  • Public Service Loan Forgiveness Program eligible employer.
  • Eligible full-time Retail and Sales/Operations employees may receive medical, dental, and vision coverage; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
  • Paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees.
  • Retirement plan with pre-tax or post-tax (Roth) contributions; participation requires being at least 18 years old.
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