Store Manager

Staples Inc.•Camp Hill, PA

About The Position

As a General Manager, the Store Manager leads a collaborative, inclusive, fun, team-oriented retail culture while helping customers. The role drives community relationships, merchandise sales, technical services, print and marketing services, and business-to-business connections. It provides overall leadership for store operations, customer service, sales, and team development, with additional responsibilities as needed or assigned. The manager ensures the store reflects Staples values and its commitment to the community; develops a consultative, customer-centric environment for small business customers; and teaches, coaches, and inspires the team. The position is accountable for profitable sales and margins, year-over-year performance, and operational excellence. Staples offers bonus plans, paid time off, career development, weekly pay, a medical benefits package, a 401(k) with company match, an associate store discount, and other discounts. Compensation is based on qualifications and experience.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience involving analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in consultative selling to provide customers with a total solution.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.
Staples does not sponsor work visas for this position.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community, network, and support small business customers.

Responsibilities

Ensure the store culture embodies Staples values and its commitment to the community.
Develop a consultative, customer-centric environment for small business customers.
Teach, coach, and inspire the team to learn, grow, and deliver.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margin while reducing variability and improving year-over-year performance.
Hold yourself and the team accountable for flawless execution of operational excellence.
Coach managers and supervisors to create a culture of consultative selling and total solutions.
Provide overall leadership for running the store and take on additional responsibilities as needed or assigned.