Store Manager

Circle K Stores•San Antonio, TX

4d•Onsite

About The Position

The Store Manager leads the store’s employees and operations, ensuring excellent customer service, a clean and well-stocked site, and compliance with Company standards. The role includes recruiting, hiring, training, scheduling, supervising, and evaluating employees; managing supplier and community relationships; maintaining effective communication; organizing site records and reports; and analyzing financial performance to maximize sales and net profits. The position performs most work indoors but also requires outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The manager may occasionally encounter cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The manager works with minimal direction and supervision.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

Retail sales experience.

Responsibilities

Recruit, hire, train, schedule, supervise, motivate, counsel, and evaluate employees.
Assign tasks and maintain a clean, organized, adequately stocked site that meets Company standards.
Promote excellent customer service and resolve customer complaints professionally and promptly.
Develop positive, professional relationships with suppliers and promote a safe, positive image in the neighboring community.
Train employees on customer service, site image, marketing execution, and safety procedures.
Provide timely performance feedback and communicate effectively with employees and the Market Manager, including through periodic meetings.
Evaluate site needs and develop action plans to reach objectives.
Maintain site files and manuals, and ensure required reports are accurate and submitted on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible.
Analyze sales and expense information, budget and forecast P&L lines, manage merchandise margins, and take action to maximize sales and net profits.
Safeguard and account for money received and disbursed, and perform other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.