Store Manager, Central Texas Marketplace
About The Position
The Store Manager leads the Sephora store in Waco, Texas, overseeing daily operations and delivering a seamless, elevated client experience in a high-volume retail environment. The role is responsible for driving sales and profitability, executing business plans, and maintaining operational and brand standards. The Store Manager recruits, develops, coaches, and inspires a diverse, high-performing team; provides feedback and mentorship; fosters continuous learning and accountability; and builds an inclusive store culture. The role also drives client satisfaction and loyalty through personalized service, manages concerns, and optimizes inventory and staffing resources as business priorities evolve. This is a full-time, regular, salaried exempt position requiring on-site work at the listed Waco location and availability for evenings, weekends, and holidays. The annual base salary range is $78,200 to $95,750, and the position may also be eligible for bonuses.
Requirements
- Demonstrated success in a high-volume, complex retail or hospitality environment.
- Ability to set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
- Ability to recruit, inspire, and develop talent and foster a collaborative, results-oriented atmosphere.
- Strong communication and interpersonal skills, including the ability to build trust, manage conflict, facilitate complex discussions, and align with senior leadership.
- Ability and passion to develop teams through mentorship, coaching, feedback, and a culture of learning and accountability.
- Experience creating personalized client experiences that build loyalty and satisfaction while balancing operations and business growth.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, and stand and walk the sales floor for an entire shift.
- Ability to work in a fragrance-filled environment and handle and apply products to clients, with or without accommodation.
- Availability to work evenings, weekends, and holidays.
Responsibilities
- Oversee daily store operations to deliver a seamless, elevated client experience and drive sales and profitability.
- Lead, coach, inspire, and empower a diverse team to foster growth, accountability, and achievement of performance goals.
- Attract, recruit, and onboard talent who embody Sephora’s values and deliver its signature service.
- Conduct performance appraisals and provide actionable feedback and mentorship.
- Promote continuous learning through coaching, open dialogue, and access to development resources.
- Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring, clean store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Employer-paid disability and life insurance
- 401(k) with a 4% employer match
- Flexible Spending Account and Health Savings Account programs
- Student Debt Retirement plan that allows eligible student loan payments to earn the Sephora 401(k) match
- Vacation paid time off, sick paid time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or gratis and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
