Open Jobs Store Manager, Central Texas Marketplace

Sephora•Waco, TX

5h•Onsite

About The Position

The Store Manager leads the Sephora store at Central Texas Marketplace in Waco, Texas. This salaried, exempt, regular full-time role oversees daily store operations in a dynamic, high-volume environment, delivering an elevated client experience while driving sales and profitability. The Store Manager establishes direction, executes business plans, develops and coaches a diverse team, recruits and onboards talent, and ensures the store meets performance goals and Sephora standards. The role also focuses on client satisfaction, loyalty, personalized service, operational compliance, inventory and staffing optimization, and maintaining a visually inspiring and immaculate store environment. The position is on-site and requires availability for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation.

Requirements

Demonstrated success in a high-volume, complex retail or hospitality environment.
Ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve targets.
Strong ability to recruit, inspire, and develop talent.
Strong business acumen and ability to foster a collaborative atmosphere that delivers results.
Exceptional communication and interpersonal skills, including the ability to build trust and alignment with teams and senior leadership.
Ability to manage conflict and facilitate complex discussions.
Passion for developing others through mentorship, real-time coaching, feedback, and a culture of learning and accountability.
Experience creating personalized client experiences that build loyalty and satisfaction while balancing operations and business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
Ability to handle and apply products to clients, with or without accommodation.

Responsibilities

Oversee daily store operations to deliver a seamless, elevated client experience and drive sales and profitability.
Lead, coach, inspire, and empower a diverse team to foster growth, accountability, and strong performance.
Attract, recruit, and onboard talent to build an inclusive team that embodies Sephora’s values.
Conduct performance appraisals and provide actionable feedback and mentorship.
Promote continuous learning through coaching, open dialogue, and resources for associates and leaders.
Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
Maintain Sephora standards for store presentation and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources while adapting to changing priorities and business opportunities.
Set strategic direction, champion store culture, drive store results, and execute business plans.

Benefits

Medical, dental, and vision coverage for employees and dependents.
Company-paid disability and life insurance.
401(k) with a 4% company match.
Flexible Spending Account (FSA) and Health Savings Account (HSA) programs.
Student Debt Retirement plan allowing qualifying student loan payments to earn the Sephora 401(k) match.
Paid vacation time off, paid sick time off, and protected leave.
Training, tuition reimbursement, and leadership development.
30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
Volunteer and donation matching.
May be eligible to earn bonuses.