Store Manager, Central Texas Marketplace
About The Position
The Store Manager leads the Central Texas Marketplace store in Waco, Texas, overseeing daily operations and delivering an elevated client experience while driving sales and profitability in a high-volume retail environment. The role sets store direction, executes business plans, manages resources, and ensures the store meets performance goals and Sephora standards. The Store Manager recruits, onboards, coaches, and develops a diverse team; provides performance appraisals, real-time feedback, and mentorship; and fosters learning, accountability, and an inclusive store culture. The role also promotes client satisfaction through outstanding service, resolving concerns, loyalty programs, and personalized experiences. It maintains an immaculate, visually inspiring store and ensures compliance with policies, procedures, and brand guidelines. This position is on-site and requires availability for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $78,200 to $95,750, and employees may also be eligible for bonuses.
Requirements
- Demonstrated success as a Store Manager in a high-volume, complex retail or hospitality environment.
- Ability to set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
- Ability to recruit, inspire, and develop talent and foster a collaborative, high-performing team.
- Strong communication and interpersonal skills, including the ability to build trust and alignment with teams and senior leadership, manage conflict, and facilitate complex discussions.
- Passion for developing others through mentorship, real-time coaching, and feedback.
- Experience creating personalized client experiences that build loyalty and satisfaction while balancing operations and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Oversee daily store operations and deliver a seamless, elevated client experience while driving sales and profitability.
- Lead, coach, inspire, and empower a diverse team to foster growth, accountability, and achievement of performance goals.
- Attract, recruit, and onboard talent to build an inclusive team that reflects Sephora’s values and delivers signature service.
- Conduct performance appraisals and provide actionable feedback and mentorship.
- Promote ongoing learning through coaching, open dialogue, and resources for associates and leaders.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
- Set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
Benefits
- Medical, dental, and vision coverage
- Company-paid disability and life insurance
- 401(k) with a 4% match
- Flexible spending account (FSA) and health savings account (HSA) programs
- Student Debt Retirement plan, with eligible student loan payments qualifying to earn Sephora’s 401(k) match
- Paid vacation and sick time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or “gratis” and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility to earn bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
