Store Manager

Foot Locker•South Portland, ME

About The Position

The Store Manager leads, coaches, and develops all team members to deliver a great in-store customer experience and carry out company strategies. Reporting to the District Manager, the role oversees store management activities, including recruiting, hiring, training, customer service, visual merchandising, and store operations. The manager executes plans to drive key performance indicators and maximize store profitability, while building customer loyalty and supporting team success.

Requirements

At least 2 years of demonstrated leadership experience in a customer-facing sales setting.
Confidence and comfort engaging customers to deliver an elevated experience.
Motivation to achieve results through enthusiasm for interacting with customers and athletic products.
Resourcefulness and versatility in responding to changing demands and opportunities in a rapidly changing omnichannel retail environment.
Strong cognitive and mathematical skills, including problem analysis, decision-making, and financial analysis.
High level of ethics, values, integrity, and trust.
Flexible availability, including nights, weekends, and holidays.

Responsibilities

Coach and motivate the team to inspire strong performance and an exceptional customer experience.
Execute standards for recruiting, hiring, training, guest services, visual merchandising, and store operations.
Execute plans to improve key performance indicators and maximize profitability.
Empower the team to create natural, personable customer experiences and enhance brand loyalty.
Act as a partner among customers, sales associates, store leadership, and corporate business partners.
Maintain a high level of customer focus and lead by example through clear, engaging communication.
Ensure visual directives and standards are maintained.
Teach associates product knowledge and how to apply it to the customer experience.