Store Manager

Tractor Supply Company•Kingwood, WV

7d•Onsite

About The Position

The Manager Trainee learns the duties and develops the skills required for a Store Manager role. The position focuses on delivering a Legendary Customer Experience, building and developing the team, driving sales, managing inventory and profitability, controlling expenses, and reducing and managing shrink. The role involves learning and observing store operations, team leadership, customer service, merchandise presentation, paperwork, inventory management, budgeting, auditing, and special projects. The Manager Trainee is expected to help create a welcoming and inclusive store environment and support Tractor Supply’s mission and values.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license; a valid license is required when driving for company business.
Must be able to process information and merchandise through systems and a POS register system.
Must be able to read, write, and count accurately to complete documentation.
Must be able to access all store areas, including the selling floor, side lot, stock area, and register area.
Must be able to operate equipment needed to run a store, such as a dolly, hand truck, forklift, computer, and cash register.
Must be able to move and transfer merchandise generally weighing 0–50 pounds throughout the store.
Must work varied hours, days, nights, and weekends as business dictates, including six days per week during spring and fall peak seasons.
Must work a minimum of 52 hours per week.
Must be able to stand and walk for extended periods, often up to four hours without a break.
Must travel to other store locations and company functions.

Nice To Haves

Retail experience and/or knowledge of farming, ranching, pets or equine, or welding is strongly preferred.
Supervisory experience is preferred.
A high school diploma is listed under education; a bachelor’s degree in an agricultural-science or business-related field is preferred.
Any suitable combination of education and experience will be considered.

Responsibilities

Learn to recruit, hire, develop, evaluate, discipline, and retain efficient team members.
Deliver Legendary Customer Service using the GURA approach: greet customers, uncover their needs and wants, recommend product solutions, and ask to add value and appreciate the customer.
Help foster a welcoming, inclusive environment and sense of belonging for team members and customers.
Schedule, organize, and plan daily activities to support efficient store operations.
Lead team members in providing a distinctive customer shopping experience.
Communicate company processes, policies, and directives, and coordinate with district or regional management to address process problems.
Learn to create a desirable work environment through promotions, recognition, and empowerment.
Resolve problems and conflicts involving team members and customers.
Learn sales and profit management, including accountability for achieving sales and profit goals.
Promote a safe and productive work environment.
Manage merchandise flow, in-stock levels, and inventory controls.
Learn to organize merchandise resets and maintain presentation to company standards.
Evaluate the competitive environment and work with Operations and Merchandising teams on quality and performance.
Train on daily, weekly, and monthly paperwork, including invoices, schedules, product orders and returns, and purchase order reports.
Train in sales forecasting, payroll analysis, budget review, team member evaluation documentation, and corrective-action documentation.
Learn to manage periodic price changes and communicate inventory needs to buyers and distribution centers.
Work with buyers, supply chain management, district managers, and distribution centers to resolve inventory problems.
Learn to coordinate and conduct special sales events and assist district management and other store managers with district issues and operational needs.
Participate in community involvement.
Reinforce Tractor Supply’s mission and values and develop the store as an employer of choice.
Learn to address team member issues and concerns, involving Human Resources when necessary, and assess and develop team members for advancement.
Train in budgeting and sales forecasting and learn to audit store processes.