Store Manager

The Vitamin Shoppe•Spartanburg, SC

About The Position

The Vitamin Shoppe is seeking a high-performing Store Manager to lead a sales culture, build customer loyalty, and create personalized in-store shopping experiences. The role is accountable for driving productivity and sales while hiring, developing, and retaining a high-performing team of Health Enthusiasts. The Store Manager fosters continuous education and supports company training initiatives, while building long-lasting customer and community relationships. The Store Manager leads floor operations, merchandising, customer engagement, and sales performance. The role also maintains store standards, follows loss prevention procedures, and ensures receipts are processed promptly and shelves are stocked and products are priced correctly. The position may require attending company-sponsored educational conferences and performing additional duties as needed.

Requirements

Valid driver's license.
Minimum 3–5 years of retail experience.
At least 1 year of retail management experience.
High school diploma, GED, or equivalent combination of experience.
Proven ability to manage staff to exceed sales goals while meeting payroll goals.
Proven ability to identify top talent, build teams, and train, develop, and retain employees.
Ability to think through complex issues, allocate time, execute multiple tasks, and manage changing priorities.
Effective communication, organization, and leadership skills.
Proven ability to motivate and influence others through personal actions and examples.
Proven ability to achieve results independently and through others by fostering teamwork and cooperation.
Proficiency with retail systems such as POS, scheduling, and inventory systems, and comfort learning new technology platforms.
Ability to remain mobile on the sales floor for extended periods.
Passion for the health and wellness industry.
Results-oriented leadership, with the ability to motivate and influence others through actions and example.
Commitment to taking ownership and making decisions that support business needs.

Responsibilities

Lead a selling culture by building customer loyalty, creating personalized shopping experiences, and fostering lasting customer relationships.
Drive top-line sales through floor leadership, merchandising, and customer engagement strategies.
Attract, recruit, and retain talent.
Foster accountability and ownership through regular coaching and feedback.
Develop a high-performing team of Health Enthusiasts who deliver results.
Support continuous education and company-driven training initiatives.
Achieve and exceed daily sales and productivity goals, and develop others to do the same.
Focus the team on conversion, units per transaction, average transaction value, and sales per hour.
Analyze week-to-date, month-to-date, and year-to-date sales, and develop action plans to drive sales.
Create external community relationships and grassroots events that grow sales.
Lead with integrity, take responsibility, and hold the team accountable.
Maintain store conditions, follow loss prevention standards, process receipts promptly, and keep shelves stocked and products priced accordingly.
Perform additional duties as required.
Attend company-sponsored educational conferences as required.

Benefits

Generous employee discount.
Nationwide gym and insurance discounts.
Nationwide pet insurance.
Tickets at Work/Working Advantage discounts on hotels, movie tickets, Broadway and Vegas shows, theme parks, and more.
Professional growth opportunities.
Medical, dental, and vision coverage for full-time Health Enthusiasts.
VS Thrive wellness program for full-time Health Enthusiasts covered under a company medical plan, with quarterly gift card rewards.
Competitive monthly bonus/incentive program.
401(k) retirement plan.
Transportation/commuter benefits.
Paid time off.