Store Manager - Optical
About The Position
The Store Manager manages all facets of the retail store operation and patient care activities at an eye care center in the Madison area while maintaining the highest level of customer service. The manager leads by example and coaches team behaviors that foster patient retention and promote outstanding patient and doctor satisfaction. The role involves helping the business grow, fostering ongoing relationships with patients, guiding employee and team development, and coaching sales behaviors and patient care techniques. The employer is a growing, family-owned company that offers opportunities for personal and team development.
Requirements
- High school diploma or equivalent.
- Typically, a minimum of 1–2 years of experience in a retail or healthcare environment.
Nice To Haves
- Prior experience in another medical field, such as an outpatient clinic, dental, or chiropractic setting.
- Some retail experience.
Responsibilities
- Manage all facets of the retail store operation.
- Manage patient care activities.
- Maintain the highest level of customer service.
- Lead by example and coach team behaviors that foster patient retention and outstanding patient and doctor satisfaction.
- Help the business grow and foster ongoing relationships with patients.
- Guide employee and team development.
- Coach sales behaviors and patient care techniques.
Benefits
- Generous paid time off.
- Professional development assistance.
- Retirement plan with up to 7% employer match.
- Employee discounts on vision care, glasses, and contact lenses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
