Store Manager

Jaizai Investment Inc•Detroit, MI

13d

About The Position

The Store Manager oversees retail store operations, provides excellent customer service, and works to meet sales quotas and contribute to store profitability. The role includes identifying customer needs, presenting and answering questions about products and services, and recommending solutions to ensure customers leave satisfied. The manager leads and develops employees, maintains store presentation and inventory, and manages costs and sales-related planning.

Requirements

Strong communication skills.
Proactive in-store planning skills.
Self-motivated leadership.
Interpersonal communication skills.
Strong sales abilities.
Customer service skills.
Organization skills.
Ability to operate basic business software programs.

Responsibilities

Supervise, train, and assist Sales Representatives, Retail Store Clerks, and other employees with customer service, store maintenance, and product promotions.
Develop and maintain employee and promotional schedules, taking holiday sales and other cycles into account.
Identify ways to better promote the store, product line, and services.
Maintain appropriate inventory levels, ensure products are stocked, implement purchasing plans, and maintain supplier contact to support sales goals efficiently.
Cross-train employees and Assistant Managers to maintain productivity.
Manage controllable costs to maintain profitability.
Keep the store clean and presentable.
Hire and train employees as needed to ensure adequate staffing for outstanding customer service.
Identify customer needs, explain products and services, answer questions, and recommend solutions.
Help meet sales quotas and contribute to store profitability.