Store Manager In Henderson Nc

Dollar General•Henderson, NC
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is staffed and operated effectively, merchandise is available and presented according to company practices, inventory and financial controls are maintained, and customers and employees have a safe, organized environment. The manager recruits, trains, evaluates, and develops employees; communicates expectations; and ensures compliance with labor laws and company policies. The manager also monitors operating results, manages ordering and inventory, oversees store opening and closing, provides customer-service leadership, and completes required documentation. The position involves frequent standing and movement, handling and lifting merchandise, and occasionally driving to make bank deposits or attend meetings.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail; ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, evaluate, and develop qualified employees; identify performance gaps and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement; communicate performance, conduct, and safety expectations and coordinate meetings and events.
  • Ensure the store is properly staffed and opened and closed each day; personally open at least twice per week and close at least twice per week.
  • Evaluate operating statements for business trends, sales, profitability, inventory turn, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, including reviewing ordering plans, seasonal direction, inventory issues, and Basic Stock Replenishment (BSR) and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company work processes; ensure merchandise presentation, pricing, and signage follow established practices.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer-service leadership and maintain a clean, organized, safe, and secure store environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company procedures and communications and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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