(USA) Store Manager - Division 1/Neighborhood Market

Walmart•Clemmons, NC

18h•$95,000 - $145,000•Onsite

About The Position

The Store Manager leads the facility’s financial performance, sales, operations, customer service, merchandising, and workforce development. The role ensures sales and profit goals are achieved, controls expenses, develops corrective plans for financial shortfalls, oversees budgeting, and considers economic trends and community needs in forecasting. The Store Manager directs facility operations and communicates with managers and hourly associates about operations, merchandising, and company direction. The role drives effective merchandise presentation, competitive pricing, accurate signing, and appropriate in-stock and inventory levels. It also models and guides customer-service practices to resolve customer needs, complaints, and issues within company standards. The position upholds the Open Door Policy by listening to associate concerns, researching issues, applying company policies, and providing resolutions. It supervises, develops, and evaluates associates and managers, including hiring, training, mentoring, assigning duties, setting expectations, coaching, recognizing contributions, and promoting a culture of belonging. The Store Manager supports community outreach and represents the company to local organizations, associates, and customers. The role also supports the Academy training environment by maintaining store standards, engaging trainees, advising Academy staff, supporting job-shadowing and training activities, championing operations, and participating in talent and succession planning across supported markets. The role executes business plans and projects, evaluates their effectiveness, removes barriers, allocates resources, measures progress, adjusts performance, and supports continuous improvement. The manager promotes company policies, values, ethics, and compliance, and supports the company’s goal of becoming a regenerative company through actions such as creating belonging, eliminating waste, and participating in local giving. The annual salary range is $95,000–$145,000, with annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential where applicable.

Requirements

At least 4 years of general management experience, including financial accountability.
At least 4 years of experience supervising 50 or more exempt and non-exempt associates or employees, including performance management, mentoring, hiring, and firing.
Successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience running a fresh or dry grocery area.

Responsibilities

Uphold the Open Door Policy by meeting with associates, listening to concerns, researching issues, applying company policies, and providing resolutions.
Lead community outreach and represent the company to community organizations; support company-sponsored programs, events, and sustainability efforts.
Drive facility financial performance by achieving sales and profit goals, controlling expenses, correcting deficiencies, overseeing budgets, and considering economic trends and community needs.
Model and guide customer-service practices so customer needs, complaints, and issues are resolved within company guidelines and standards.
Direct facility operations and communicate with management and hourly associates about operations, merchandising, and company direction.
Drive sales through effective merchandise presentation, competitive pricing, proper signing, in-stock and inventory levels, budgeting, forecasting, and assessment of economic trends and community needs.
Ensure the Academy training environment meets store standards and operating procedures; engage trainees, support training and job-shadowing, advise Academy staff, and participate in talent and succession planning.
Execute business plans and projects by identifying needs, setting priorities and performance standards, removing barriers, providing resources, measuring progress, and adjusting plans as needed.
Supervise and develop associates through selection, training, mentoring, assignments, performance expectations and evaluations, recognition, coaching, and support for a team-based workplace.
Promote company policies, procedures, mission, values, ethics, and integrity; ensure compliance and support the Open Door Policy.
Evaluate the effectiveness of plans, programs, and initiatives; consult stakeholders and apply suggestions to improve efficiency and cost effectiveness.
Build high-performing teams, foster belonging, collaborate, communicate effectively, attract and retain talent, and recognize others’ contributions.
Make customer-focused, data-informed decisions; support continuous improvement, learning, and adoption of new technologies and skills.
Support the company’s goal of becoming a regenerative company through positive impact, eliminating waste, and participating in local giving.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
Live Better U education benefit, with tuition, books, and fees paid for eligible programs
Performance-based bonus awards