(USA) Store Manager - Division 1/Neighborhood Market

Walmart•Bentonville, AR

About The Position

The Store Manager leads the facility’s financial performance, sales, operations, merchandising, customer service, associate development, and community engagement. The role directs the management team, ensures sales and profit goals are met, controls expenses, develops plans to address financial gaps, oversees budgets, and considers economic trends and community needs in forecasting. The Store Manager also drives effective merchandise presentation, pricing, signing, and inventory levels. The position guides managers and hourly associates in delivering customer service and resolving customer concerns. It communicates facility operations, merchandising, and company direction, and leads execution of business plans and projects by setting priorities and standards, providing resources, removing obstacles, measuring progress, and adjusting plans as needed. The Store Manager supports the Academy training environment and store standards by engaging trainees and associates, advising Academy staff on curriculum, providing job-shadowing opportunities, championing operations and culture, and contributing to talent and succession planning across supported markets. The role also supervises and develops associates through hiring, training, mentoring, performance expectations and evaluations, recognition, coaching, and team building. The Store Manager upholds the Open Door Policy, promotes company policies and ethical standards, and fosters a workplace where associates feel supported and included. The role represents the Company in community relationships and outreach, encourages associate participation in community service, and champions company-sponsored programs and sustainability efforts. It evaluates the effectiveness of plans and initiatives and applies stakeholder feedback to improve efficiency and cost-effectiveness.

Requirements

At least 4 years of general management experience, including financial accountability.
At least 4 years of experience supervising 50 or more exempt and non-exempt associates or employees, including performance management, mentoring, hiring, and firing.
Successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience running a fresh or dry grocery area.

Responsibilities

Uphold the Company’s Open Door Policy by listening to associate concerns, researching issues, reviewing policies and procedures, providing resolutions, and proactively soliciting feedback.
Lead community outreach and represent the Company in relationships with local individuals and organizations; champion company-sponsored programs, events, and sustainability efforts.
Drive facility financial performance by achieving sales and profit goals, controlling expenses, correcting performance deficiencies, overseeing budgets, and considering economic trends and community needs in forecasts.
Direct managers and associates in customer service practices and ensure customer needs, complaints, and issues are resolved within Company guidelines.
Direct facility operations and communicate with managers and associates about operations, merchandising, and Company direction.
Drive sales through effective merchandise presentation, competitive pricing, proper signing, and appropriate stock and inventory levels; budget and forecast sales and assess economic trends and community needs.
Ensure Academy training and store standards are met; engage trainees, advise Academy staff on curriculum, provide job-shadowing opportunities, champion Academy operations and culture, and participate in talent and succession planning across supported markets.
Execute business plans and projects by identifying customer and operational needs, communicating priorities, removing barriers, providing resources, setting performance standards, measuring progress, and adjusting plans.
Supervise and develop associates by selecting, training, mentoring, assigning duties, setting expectations, conducting evaluations, recognizing contributions, coaching, and promoting a team-based and inclusive workplace.
Promote and support Company policies, procedures, mission, values, and ethics; train and guide others, ensure compliance, and support the Open Door Policy.
Evaluate the effectiveness of plans, programs, and initiatives; consult stakeholders and apply suggestions to improve efficiency and cost-effectiveness; support community outreach events.
Build high-performing teams, embrace differences, create a culture of belonging, and develop and recognize talent.
Model integrity, ethics, and accountability, and support Walmart’s goal of becoming a regenerative company, including through reducing waste and participating in local giving.
Put customers first, adapt to how, where, and when they shop, and apply EDLP and EDLC business models to plans.
Use data, insights, and analysis to make decisions while balancing short- and long-term priorities and considering relevant stakeholders.
Promote continuous improvement, learning, resilience, and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.
Regional Pay Zone pay and Complex Structure additional compensation may apply to certain positions.
State pay differential may apply where required by legislation.