Store Manager

J. Jill • Acton, MA

12d

About The Position

J.Jill is seeking a collaborative, customer-focused Store Manager with an entrepreneurial spirit to drive a profitable business and inspire the team through communication and coaching. The manager serves as a product expert and creates meaningful, authentic customer experiences in the store and community while embracing the company’s inclusive culture.

The Store Manager leads and develops a diverse team, builds customer relationships, supports local outreach, and drives store performance through sales analysis and action plans. The role also oversees daily operations, inventory, and visual merchandising in accordance with company guidelines. The posted minimum pay is $33.90 per hour, and the position is eligible for a retail incentive plan.

Requirements

• At least 1 year of leadership experience.
• Proven ability to lead, inspire, and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Availability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to meet the physical requirements of the role, including lifting and carrying up to 30 pounds and joint/team lifting.

Nice To Haves

• 4 or more years of Women’s Specialty Retail experience.

Responsibilities

• Model genuine customer interactions and develop strong customer relationships.
• Participate in local outreach, events, and networking to build brand presence.
• Hire, develop, and lead a diverse, high-performing team that reflects J.Jill’s values.
• Foster a collaborative, positive workplace through coaching, clear communication, recognition, and empowerment.
• Analyze sales trends, set goals, and implement strategies to meet or exceed store targets while maintaining a seamless shopping experience.
• Maintain product knowledge and provide personalized styling recommendations to customers.
• Oversee daily store operations, manage inventory, and maintain visual merchandising standards, including floor sets.
• Take ownership of store performance and address challenges proactively and with a solutions-oriented mindset.
• Adapt communication across organizational levels and audiences.

Benefits

• Competitive salary with retail incentive plan eligibility.
• Opportunities for career growth and professional development.
• Generous associate discount.
• 401(k) retirement plan with discretionary match.
• Tuition reimbursement.
• Medical, dental, and vision coverage for eligible full-time associates.
• Paid time off for eligible full-time associates.
• Employee Assistance Program.
• Additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed