Han-Dee Hugo's #41-Store Manager
About The Position
The Store Manager performs all duties and performance requirements of a Customer Service Representative and Assistant Manager, as outlined in the company’s Operations Policy and Procedures Manual. The role also performs managerial and leadership duties, including recruiting, interviewing, hiring, firing, and training employees; preparing daily reports and time sheets; and making bank and night bank deposits. The Store Manager conducts gasoline, fuel, and other competition surveys and operates and uses the store’s equipment and transaction systems. The manager represents SBOC/Han-Dee Hugo’s, supports the company’s values and mission, resolves personnel issues and customer complaints, communicates effectively, and promotes teamwork. The manager ensures merchandise is stocked and fronted and that point-of-purchase signage is accurately posted. The role requires readiness to activate emergency controls and respond to accidental spills or fires.
Requirements
- Some computer skills.
- Ability to read and interpret documents and department manuals.
- Ability to present information effectively and positively in one-on-one and small-group situations with customers and employees.
- Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
- Ability to accurately perform addition, subtraction, multiplication, and division, and calculate percentages and discounts.
- Ability to understand cash and inventory control procedures and basic accounting functions.
- Ability to apply common-sense understanding and carry out instructions provided in written, oral, or diagram form.
- Must be mentally and physically capable of activating emergency controls and handling accidental spills and fire-related equipment.
Nice To Haves
- Prior Assistant Manager experience with SBOC/Han-Dee Hugo’s.
Responsibilities
- Perform proficiently and consistently all duties and performance requirements of a Customer Service Representative and Assistant Manager.
- Recruit, interview, hire, fire, and train employees.
- Prepare daily reports and time sheets and make bank and night bank deposits.
- Conduct gasoline/fuel and other surveys of competition.
- Operate Point of Sale equipment, credit/debit card systems, Lotto and Lottery systems, fuel dispensers, ATMs, and other equipment as needed.
- Use store equipment and reports proficiently.
- Represent SBOC/Han-Dee Hugo’s and support the company’s values and mission statement.
- Resolve store personnel issues and address customer complaints professionally and promptly.
- Communicate effectively and promote teamwork within the store.
- Ensure merchandise is fully stocked and fronted and that POP signage is accurately posted.
- Be capable of activating emergency controls, handling accidental spills, using fire extinguishers, and operating Emergency Shut Offs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
