Store Manager
About The Position
The Store Manager oversees the daily operations of an automotive service center, ensuring sales, service, and repair activities are performed efficiently, safely, and profitably. The role leads and trains store staff, maintains appropriate staffing levels, fosters exceptional customer service, monitors sales performance, and implements strategies to achieve financial goals. It also includes managing inventory and equipment and parts requisitions, and administering personnel actions to support successful store operations. Driven by Dobbs is a multi-market automotive service organization that brings together Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care. Its locations provide tires and automotive services ranging from routine maintenance to advanced diagnostics and engine repair. The company emphasizes training, development, safety, team wellbeing, and community support.
Requirements
- At least 5 years of retail management experience or at least 2 years of experience as an Assistant Store Manager in the automotive industry.
- Demonstrated success growing sales in a retail environment.
- Valid driver’s license.
- Commitment to safety and alignment with the company’s mission, vision, and values.
- Strong work ethic, teamwork, adaptability, and ability to perform in a fast-paced, high-volume environment.
- Excellent verbal and written communication skills.
- Strong time management, accountability, prioritization, organization, and problem-solving skills.
- Self-motivated, goal-oriented, and attentive to detail.
- Customer-centric approach and strong relationship-building skills.
- Ability to meet and exceed sales goals and coordinate customer service, sales, and workflow.
Nice To Haves
- Knowledge of automotive systems.
Responsibilities
- Perform duties of the Assistant Store Manager, Service Manager, and Retail Sales Manager as needed to support store operations.
- Lead and direct staff selling, servicing, and repairing vehicles to ensure efficiency and profitability.
- Train, coach, and mentor employees on repair and maintenance procedures and customer service standards.
- Schedule front- and back-shop employees to maintain staffing levels for all operating hours, including store opening and closing.
- Review sales and performance records, identify opportunities for improvement, and implement strategies to achieve financial objectives.
- Manage inventory, including requisitioning and accounting for equipment, replacement parts, and tires.
- Perform housekeeping, facility upkeep, and operational tasks such as stacking tires.
- Recommend, document, and execute personnel actions, including hiring, promotions, transfers, disciplinary actions, and terminations.
- Ensure operations are conducted safely, efficiently, and in accordance with company policies and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
