Store Manager

The TJX Companies, Inc.•Moraga, CA

12d•$74,800 - $102,900•Onsite

About The Position

TJX Companies is seeking a Store Manager for a TJ Maxx store. The Store Manager oversees store operations to drive sales, control expenses, and minimize shrink and damages. The role includes responsibility for merchandise presentation, the backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The Store Manager recruits, trains, develops, and manages a large team of Associates and Assistant Managers. They serve as a role model and provide individualized development to Assistant Store Managers, helping prepare them for promotion. The manager develops plans to increase sales and provides the District Manager with recommendations and insights on merchandise mix, inventory, customer demographics, and competitors. The role also focuses on loss prevention and compliance with company programs, procedures, and policies. The Store Manager reviews reports, conducts walkthroughs and audits, and holds program meetings with Associates. They maintain high standards for customer service and merchandise presentation, and communicate action plans for store initiatives, including projects, targets, and priorities. This is a bonus-eligible position with a starting annual pay range of $74,800 to $102,900; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

At least 3–5 years of retail experience as a Store Manager or District Manager in a dynamic, high-volume environment.
A record of successfully managing and driving significant sales revenue.
Ability to manage, develop, and motivate a large team.
Strong interpersonal, communication, and follow-through skills.
Leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
Strong organizational and communication skills, with ability to mentor and provide feedback.
Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

Oversee store operations to boost sales, control expenses, and minimize shrink and damages, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
Model effective leadership and provide individualized development for Assistant Store Managers to prepare them for promotion to Store Manager positions.
Develop and implement plans to increase store sales.
Recommend merchandise mix, inventory levels, and customer-demographic considerations to the District Manager.
Provide insights on competition, including pricing, presentation, and customer service.
Focus staff on loss-prevention priorities and ensure compliance with company programs, procedures, and policies.
Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
Maintain high standards in customer service and merchandise presentation to support positive customer experiences.
Develop and communicate action plans for store initiatives, identifying projects, targets, and priorities.

Benefits

Associate discount, including discounts available to eligible family members
401(k) match
Medical, dental, and vision coverage
Health Savings Account (HSA)
Health care Flexible Spending Account (FSA)
Life insurance
Short- and long-term disability
Paid holidays, vacation, sick, bereavement, and parental leave
Employee Assistance Program (EAP)
Incentive programs
Auto and home insurance discounts
Scholarship program
Adoption and surrogacy assistance
Smoking cessation program
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
Global well-being programs focused on physical, financial, and emotional wellness
Training and development programs
Career growth opportunities