Store Manager

GNC Holdings•Lititz, PA

About The Position

GNC is seeking a dynamic Store Manager who represents its “Live Well” philosophy and is passionate about health and wellness. The Store Manager leads, coaches, and supports the team in providing exceptional customer service and guidance, oversees daily store operations and business performance, and represents the GNC brand through expert product knowledge and customer engagement. The role is a full-time hourly supervisory position. The Store Manager supports the total shopping experience, including merchandising, visual and operational standards, sales initiatives, and customer relationships that encourage sales and repeat business. The role also includes pursuing personal sales and productivity goals while helping associates reach their potential, managing team performance, and carrying out store opening, closing, and operating procedures. Managers are expected to work five days and 40 hours per week. Scheduling requirements vary by store location: mall and strip-center managers work specified evening and weekend shifts; downtown managers cover weekday lunch hours and, where applicable, an evening shift. Managers are expected to work at least one full Sunday per month and major U.S. holidays when the store is open. Reasonable accommodations may be made for qualified individuals with disabilities to perform essential functions.

Requirements

Ability to perform each essential duty satisfactorily.
Ability to stand or walk for up to eight hours a day.
Ability to reach, bend, and twist below the waist and above the shoulders.
Ability to perform repetitive hand-to-finger motions and reach with hands and arms.
Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
Ability to push or pull up to 20 pounds.
Ability to climb ladders, reach, and bend.
Ability to work in temperatures ranging from 50 to 85 degrees, especially in stockroom areas.
Ability to use a computer for up to 60% of the workday.
Availability to work five days and 40 hours per week, with scheduling requirements that vary by store location.

Responsibilities

Lead, coach, and support the team to provide exceptional service and guidance to customers.
Oversee daily store operations, including business performance and product management.
Provide expert product knowledge and promote GNC’s “Live Well” message to customers.
Ensure products are merchandised according to GNC standards and are easy to see and buy.
Support the total shopping experience through visual and operational elements, sales initiatives, and customer relationships, including MYGNC Rewards.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build strong teams and provide ongoing feedback about associates’ work performance.
Recruit, hire, and manage employee performance.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
Work the required schedule for the store location, including applicable evenings, weekends, Sundays, and major U.S. holidays when the store is open.