Store Manager

The Tile Shop • Rockville, MD

13d

About The Position

The Tile Shop is hiring a people- and sales-driven Store Manager to lead by example, develop and inspire the team, achieve sales goals, and deliver a high level of customer service. The role includes building and developing a team of Assistant Managers and Sales Associates, coaching employees, selling tile and related products, learning store and warehouse operations, and helping customers understand products and the installation process. The Store Manager also tracks sales goals, communicates product delivery updates, develops schedules for store associates and warehouse personnel, maintains inventory accuracy, and upholds professional standards that protect The Tile Shop brand.

Requirements

• At least 2 years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic and drive to exceed expectations.
• Ability to work well with others in a fast-paced, commission sales environment.
• Openness to learning and growing independently and from feedback.
• Positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of design, including the ability to put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak English.

Nice To Haves

• Previous experience in a related field.

Responsibilities

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Perform other duties as assigned.

Benefits

• Competitive pay with unlimited earning potential.
• Individual career growth opportunities and excellent training.
• Competitive and comprehensive benefit package.
• HSA employer contributions.
• 401(k) plan with employer matching.
• Team-focused work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed