Store Manager

Carter's•Escondido, CA

12d

About The Position

As a Store Manager at Carter’s, you will lead the team and serve as a first point of contact for families shopping for babies and young children. You will foster a welcoming and inclusive environment, help employees build product knowledge, coach them to reach their potential, and support their career development. The role includes leading store talent, customer experience, merchandising, operations, payroll and budgets, and performance toward key business results. The compensation range is $28.00–$37.00 per hour, based on experience and location.

Requirements

At least 3 years of retail or related management experience leading direct reports.
High school diploma or GED.
Positive, solutions-oriented mindset.
Effective and professional verbal and written communication skills.
Demonstrated leadership and supervisory skills, including leading, directing, and executing multiple tasks at once.
Proficient computer and technology skills, including Outlook, Excel, and web navigation.
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability may include days, nights, weekends, and holidays as scheduled, including a minimum of two closing shifts per week.

Responsibilities

Build a talent pipeline through networking and recruiting, and develop succession plans by training and developing the team.
Foster a positive, safe, and inclusive work environment where employees collaborate and performance is recognized to increase engagement.
Develop leaders by providing direction, delegating, and investing in their development.
Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
Welcome customers, provide assistance with product styles, features, and benefits, and coach the team on customer loyalty programs, including credit participation.
Execute company direction on merchandising and operations, and manage payroll and budgets.
Understand and analyze key performance indicators and identify behaviors that drive results.
Lead and integrate an omnichannel experience, ensuring teams are trained on available tools.
Reduce loss through consistent customer service, education, and operational controls.