Store Manager - Delaware, Hollister

Abercrombie & Fitch Co.•Christiana, DE

10d

About The Position

The Store Manager is the leader of their location and is accountable for staffing, training, developing, and retaining part-time and full-time staff, including career development for management. The role oversees all store operations, including hours management, Asset Protection, salesfloor and stockroom organization, and inventory and OMNI Channel operations. The Store Manager upholds company standards and policies, ensuring a strong customer experience through high customer engagement and adherence to brand presentation standards. The role also represents the brand and exemplifies company culture and values.

Requirements

At least 2 years of store management experience, or relevant supervisory experience in a customer-facing role.
Proven ability to drive business results in a fast-paced retail environment.
Excellent communication, leadership, and interpersonal skills.
Strong ability to build relationships and collaborate effectively.
Proven results in assessing and developing talent.
Strong critical-thinking and problem-solving skills.
High attention to detail, thoroughness, and accuracy while multitasking.
Self-motivated, with the ability to take initiative.
Strong customer focus and knowledge of current fashion trends.

Responsibilities

Oversee salesfloor and stockroom operations to ensure excellent customer service and seamless operations.
Coach staff on product knowledge and brand awareness to drive sales.
Ensure visual displays adhere to Brand and Corporate direction.
Recruit, hire, and train management and non-management associates.
Conduct staffing, scheduling, and payroll management.
Oversee inventory, replenishment, stockroom, and OMNI Channel operations.
Analyze reporting to inform decision-making.
Protect store assets and oversee store maintenance.
Perform opening and closing routines.
Operate register and point-of-sale systems.
Represent the brand and exemplify company culture and values.