Store Manager - Dolphin Mall, Hollister

Abercrombie & Fitch Co.•Miami, FL

10d

About The Position

The Store Manager reports to the General Manager and leads a segment of the location. The role is responsible for staffing, training, developing, and retaining part-time and full-time staff, including supporting management career development. The Store Manager is accountable for store operations, including hours management, asset protection, and salesfloor and stockroom organization. The role upholds company standards and policies, focusing on the store experience through strong customer engagement and adherence to brand presentation standards.

Requirements

At least 2 years of store management experience, or relevant supervisory experience in a customer-facing role.
Proven ability to drive business results in a fast-paced retail environment.
Excellent communication, leadership, and interpersonal skills.
Strong ability to build relationships and collaborate effectively.
Proven results in assessing and developing talent.
Strong critical-thinking and problem-solving skills.
High attention to detail, thoroughness, and accuracy while multitasking.
Self-motivated with the ability to take initiative.
Strong customer focus and knowledge of current fashion trends.

Responsibilities

Oversee salesfloor and stockroom operations to ensure excellent customer service and seamless operations.
Coach staff on product knowledge and brand awareness to drive sales.
Ensure visual displays comply with Brand and Corporate direction.
Recruit, hire, and train management and non-management associates.
Conduct staffing, scheduling, and payroll management.
Oversee inventory, replenishment, stockroom, and OMNI Channel operations.
Analyze reporting to inform decisions.
Protect store assets and oversee store maintenance.
Perform opening and closing routines.
Operate register and point-of-sale systems.
Represent the Brand and exemplify Company culture and values.
Develop and retain staff, including supporting management career development.