Sunglass Hut - Cabazon Outlets - Store Manager
About The Position
The Store Manager is an on-the-floor leader who performs store functions while guiding and serving as a role model for the team. The manager coaches, develops, and inspires associates to act as Sunglass Hut ambassadors and deliver the Sunglass Hut Experience. The role creates a motivating environment where strong customer service translates into sales and supports the achievement of store and company objectives. The Store Manager develops the store’s strategic plan and drives financial results, sales, and operational excellence. The manager leads recruitment, hiring, onboarding, training, and employee development; builds customer relationships; and ensures consistent execution of brand standards, operational policies, promotions, and incentives. The role spends an average of 100% of its time on the sales floor.
Requirements
- High school diploma or equivalent.
- At least 2 years of previous leadership experience.
- Demonstrated expertise in every aspect of store operations.
- Detail-oriented.
- Ability to use critical thinking to deliver absolute execution of store operational components.
Nice To Haves
- Customer service and/or retail experience.
Responsibilities
- Use The Sunglass Hut Experience tools to consistently deliver the sales plan and company objectives.
- Develop the store’s strategic plan to achieve financial results.
- Drive sales by identifying opportunities to achieve personal and store goals.
- Coach, develop, mentor, and inspire the team to enhance store performance.
- Grow careers, encourage teamwork, and retain talent through a development-focused environment.
- Network, recruit, hire to staffing needs, and train using the provided onboarding tools.
- Inspire team growth through individual development plans.
- Create an inspirational and motivating work environment that reflects the integrity of the brand.
- Build an emotional connection within the store team that translates into sales and supports consistent delivery of the Sunglass Hut Experience.
- Spend an average of 100% of time on the sales floor.
- Continually coach and develop the team to ensure consistent execution of the Sunglass Hut Experience and retail excellence.
- Develop customer relationships through interaction and feedback.
- Act as an ambassador for the Sunglass Hut brand and consistently execute brand standards.
- Stay knowledgeable about products and curious about new merchandise and fashion trends.
- Ensure impeccable execution of operational policies and procedures.
- Communicate information about promotions, contests, and incentives to the team.
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Employee discounts
- Competitive bonus and/or commission plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
