Sunglass Hut - Ka Makana Ali'i - Store Manager
About The Position
The Store Manager is an on-the-floor leader who performs store functions while guiding and serving as a role model for the team. The manager coaches, develops, and inspires associates to become Sunglass Hut brand ambassadors and deliver the Sunglass Hut Experience. The role creates an environment focused on great service, customer relationships, and sales results. The Store Manager develops and executes a strategic plan to achieve financial results and company objectives. The position leads recruiting, hiring, onboarding, training, and individual development, while fostering teamwork, career growth, and talent retention. The manager maintains brand standards and operational policies, stays knowledgeable about products and fashion trends, communicates promotions and incentives, and spends an average of 100% of the time on the sales floor.
Requirements
- High school diploma or equivalent.
- At least 2 years of previous leadership experience.
- Demonstrated expertise in every aspect of store operations.
- Detail-oriented.
- Ability to use critical thinking to execute store operational components.
Nice To Haves
- Customer service and/or retail experience.
Responsibilities
- Use The Sunglass Hut Experience tools to deliver the sales plan and company objectives.
- Develop the store’s strategic plan to achieve financial results.
- Drive sales by identifying opportunities to achieve personal and store goals.
- Coach, develop, mentor, and inspire the team to improve store performance.
- Encourage teamwork, career development, and talent retention.
- Network, recruit, hire to meet staffing needs, and train associates using onboarding tools.
- Create individual development plans to support team growth.
- Create an inspirational work environment that reflects the brand’s integrity.
- Build an emotional connection within the team that supports sales and consistent delivery of The Sunglass Hut Experience.
- Spend an average of 100% of working time on the sales floor.
- Develop customer relationships through interaction and feedback.
- Act as an ambassador for the Sunglass Hut brand and consistently execute brand standards.
- Maintain knowledge of products, new merchandise, and fashion trends.
- Ensure execution of operational policies and procedures and maintain brand standards.
- Communicate promotions, contests, and incentives to the team.
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Employee discounts
- Competitive bonus and/or commission plan may be offered
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
