Sunglass Hut - Weikele Premium Outlets - Store Manager

EssilorLuxottica Group•Waipahu, HI
•$22 - $33

About The Position

The Store Manager is an on-the-floor leader who performs store functions while guiding and role-modeling for the team. The manager coaches, develops, and inspires associates to serve as ambassadors for Sunglass Hut and creates an environment where everyone delivers the Sunglass Hut Experience. Through leadership, energy, and timely decision-making, the Store Manager inspires associates to provide customer service that translates into sales. The role leads store strategy and operations, including achieving financial results, building customer relationships, maintaining brand standards, and ensuring consistent execution of company policies and procedures. The manager recruits, hires, trains, and develops the team, creating a motivating, development-focused work environment. The position spends an average of 100% of its time on the sales floor.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of previous leadership experience.
  • Demonstrated expertise in every aspect of store operations.
  • Detail-oriented.
  • Ability to use critical thinking to deliver accurate execution of store operational components.

Nice To Haves

  • Customer service and/or retail experience.

Responsibilities

  • Use Sunglass Hut Experience tools to consistently deliver the sales plan and company objectives.
  • Develop the store’s strategic plan to achieve financial results.
  • Drive sales by identifying opportunities to achieve personal and store goals.
  • Lead by example by coaching, developing, mentoring, and inspiring the team to enhance store performance.
  • Grow careers, encourage teamwork, and retain talent through a development-focused environment.
  • Network, recruit, hire to staffing needs, and train associates using provided onboarding tools.
  • Inspire team growth through individual development plans.
  • Create an inspirational and motivating work environment that reflects brand integrity.
  • Build an emotional connection within the store team that translates into sales and consistent delivery of the Sunglass Hut Experience.
  • Spend an average of 100% of work time on the sales floor.
  • Coach and develop the team to ensure consistent execution of the Sunglass Hut Experience and retail excellence.
  • Develop customer relationships through interaction and feedback.
  • Act as an ambassador for the Sunglass Hut brand and consistently execute brand standards.
  • Stay knowledgeable about products, new merchandise, and fashion trends.
  • Ensure execution of operational policies and procedures and maintain brand standards.
  • Communicate promotions, contests, and incentives to the team.

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
  • Potential competitive bonus and/or commission plan
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