Store Manager

Circle K Stores•San Antonio, TX

7d•Onsite

About The Position

The Store Manager oversees store operations, employees, customer service, site presentation, safety, communication, and financial performance. The role includes recruiting, hiring, training, scheduling, coaching, and supervising employees; ensuring merchandise and the site meet Company standards; maintaining supplier and community relationships; and managing reporting, inventory, cash, budgets, forecasts, margins, sales, and expenses. The manager works with minimal direction and is expected to lead effectively at all times. Work is performed mostly indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The position is based at 438 S Ww White Rd, San Antonio, Texas 78219, with flexible availability across days, evenings, overnights, and weekends.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in using equipment, tools, and materials described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Responsibilities

Recruit, hire, and train employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained to Company standards.
Maintain a professional and supportive relationship with employees and supervisors.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback.
Train employees on customer service, site image, marketing execution, safety procedures, and safety awareness.
Ensure employees receive appropriate communications in a timely manner; hold periodic ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives.
Organize and maintain site files and manuals.
Ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties assigned or delegated by the supervisor.
Work outdoors as needed to clean parking lots and gas pumps and take out garbage.