Store Manager

The Vitamin Shoppe•Saratoga Springs, UT

6d•Onsite

About The Position

The Vitamin Shoppe is seeking a high-performing Store Manager to lead store sales, develop a strong team, and create personalized, memorable shopping experiences. The role promotes a productive sales culture, builds customer loyalty and long-lasting relationships, and supports growth by recruiting, hiring, training, and retaining talented employees. The Store Manager also supports continuous education and company training initiatives while demonstrating a passion for health and wellness. The Store Manager leads sales-floor operations, sets and monitors sales and productivity goals, and develops action plans based on sales performance. The position also oversees merchandising, store maintenance, loss prevention, receipt processing, shelf availability, and product pricing. The role may include additional duties and attendance at company-sponsored educational conferences as required.

Requirements

Valid driver’s license.
Minimum 3–5 years of retail experience.
At least 1 year of retail management experience.
High school diploma, GED, or equivalent combination of experience.
Ability to work a flexible schedule, which may include weekends and holidays.
Proven ability to manage staff to exceed sales goals while meeting payroll goals.
Proven ability to identify top talent, build teams, and train, develop, and retain employees.
Ability to work through complex issues, manage multiple tasks, and adapt to changing priorities.
Effective communication, organization, and leadership skills.
Ability to motivate and influence others through personal actions and example.
Ability to achieve results independently and through others by fostering teamwork and cooperation.
Proficiency with retail systems, including POS, scheduling, and inventory systems, and comfort learning new technology platforms.
Ability to remain mobile on the sales floor for extended periods.
Passion for the health and wellness industry.

Nice To Haves

Passion for owning the business and making decisions that support business needs.
Results-oriented leadership style and an ability to motivate and influence others through actions and example.

Responsibilities

Lead a selling culture by building customer loyalty, creating personalized shopping experiences, and fostering long-lasting customer relationships.
Drive sales through floor leadership, merchandising, and customer engagement strategies.
Attract, recruit, and retain talent.
Foster accountability and ownership through regular coaching and feedback.
Develop a high-performing team of Health Enthusiasts who deliver results.
Support continuous education and company-driven training initiatives.
Achieve and exceed daily sales and productivity goals, while developing team members to do the same.
Emphasize conversion, units per transaction, average transaction value, and sales per hour.
Analyze week-to-date, month-to-date, and year-to-date sales and develop action plans to increase sales.
Build external community relationships and organize grassroots events that grow sales.
Lead with integrity, take responsibility, and hold the team accountable.
Maintain the store, follow loss prevention standards, process receipts on time, keep shelves stocked, and ensure products are priced appropriately.
Attend company-sponsored educational conferences as required.
Perform additional duties as required.

Benefits

Employee discount.
Nationwide gym and insurance discounts.
Nationwide pet insurance.
Tickets at Work/Working Advantage discounts on hotels, movie tickets, shows, theme parks, and other offerings.
Professional growth opportunities.
Medical, dental, and vision coverage for full-time Health Enthusiasts.
VS Thrive wellness program for full-time Health Enthusiasts covered under a company medical plan, with an opportunity to earn quarterly gift cards.
Competitive monthly bonus/incentive program.
401(k) retirement plan.
Transportation/commuter benefits.
Paid time off.