Store Manager

Foot Locker•Cerritos, CA

6d•Onsite

About The Position

The Store Manager leads, coaches, and develops team members to deliver a strong in-store customer experience and carry out company strategies. Reporting to the District Manager, the role is accountable for all aspects of store management, including recruiting, hiring, training, customer service, visual merchandising, and store operations. These activities support sales growth, profitability, and the success of the store and team.

Requirements

At least 2 years of demonstrated leadership experience in a customer-facing sales setting.
Confidence and comfort engaging customers to deliver an elevated experience.
Motivation to achieve results through enthusiasm for interacting with customers and athletic products.
Resourcefulness and versatility in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
Strong cognitive and mathematical skills, including problem analysis, decision-making, and financial analysis.
High level of ethics, values, integrity, and trust.
Flexible availability, including nights, weekends, and holidays.

Responsibilities

Coach and motivate the team to inspire high performance and an exceptional customer experience.
Execute company standards for recruiting, hiring, training, guest services, visual merchandising, and store operations.
Execute plans to improve key performance indicators and maximize profitability.
Build brand loyalty by empowering the team to create natural, personable customer experiences.
Serve as a partner between customers, sales associates, store leadership, and corporate business partners.
Maintain a high level of customer focus and lead by example through clear, engaging communication.
Ensure visual directives and standards are maintained.
Teach associates product knowledge and how to apply it to the customer experience.