Store Manager

The TJX Companies, Inc.•Centennial, CO

About The Position

TJX Companies is seeking a Store Manager to lead store operations in a fast-paced, high-volume retail environment. The role is responsible for improving sales, controlling expenses, and minimizing shrink and damages while creating a positive shopping experience for customers and an inclusive, supportive workplace for Associates. The Store Manager oversees merchandise presentation, the backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The role includes recruiting, training, developing, and managing a large team of Associates and Assistant Managers, as well as preparing Assistant Store Managers for promotion. The Store Manager develops plans to grow sales, provides recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics, and shares competitive insights on pricing, presentation, and service. The position also maintains focus on Loss Prevention and compliance with company programs, procedures, and policies. This includes reviewing reports, conducting walkthroughs and audits, and holding program meetings. The Store Manager establishes and communicates action plans for store initiatives, with clear projects, targets, and priorities.

Requirements

A minimum of 3–5 years of retail experience as a Store Manager or District Manager in a dynamic, high-volume environment.
Demonstrated success managing and driving significant sales revenue.
Ability to manage, develop, and motivate a large team.
Strong interpersonal, communication, and follow-through skills.
Leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
Strong organizational and communication skills, including the ability to mentor and provide feedback.
Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

Oversee store operations to increase sales, control expenses, and minimize shrink and damages.
Manage merchandise presentation, the backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Recruit, train, develop, and manage Associates and Assistant Managers.
Provide individualized development and mentoring to Assistant Store Managers to prepare them for promotion to Store Manager positions.
Develop and implement plans to increase store sales.
Recommend merchandise mix, inventory levels, and customer-demographic considerations to the District Manager.
Analyze competitors, including their pricing, merchandise presentation, and customer service.
Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies.
Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
Maintain high standards of customer service and merchandise presentation to support positive customer experiences.
Develop and communicate action plans for store initiatives, including projects, targets, and priorities.

Benefits

Associate discounts at TJX stores, available to Associates and eligible family members
Training and development programs
Global well-being programs focused on physical, financial, and emotional wellness
Career growth opportunities
401(k) match
Medical, dental, and vision coverage
Health Savings Account (HSA)
Health care Flexible Spending Account (FSA)
Life insurance
Short- and long-term disability
Paid holidays, vacation, sick leave, bereavement leave, and parental leave
Employee Assistance Program (EAP)
Incentive programs
Auto and home insurance discounts
Scholarship program
Adoption and surrogacy assistance
Smoking cessation program
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
Competitive salary and benefits package