Store Manager

Lordco Auto Parts

85d•CA$75,000 - CA$95,000•Onsite

About The Position

Lordco Auto Parts is offering a fantastic opportunity for an ambitious individual to step into a Store Manager role in one of Canada’s most dynamic markets. Vancouver, BC, offers the best of both worlds—an energetic urban environment surrounded by some of the most stunning natural landscapes in the country. From the mountains to the ocean, the city provides year-round access to outdoor activities alongside a thriving, diverse community. With its strong economy, vibrant neighborhoods, and unmatched lifestyle opportunities, Vancouver is an exciting place to build a meaningful career while enjoying everything the West Coast has to offer. At Lordco, we believe success is the result of preparation meeting opportunity. We’re committed to your professional growth and offer a dynamic work environment where you can make a real impact. Lordco Auto Parts is Canada’s largest independently-owned automotive parts retailer, with over 100 locations across Western Canada. As a family-owned and operated business since 1974, we want you to feel valued and welcomed within our diverse and inclusive team.

Requirements

3-5 years of experience in the auto parts retail business.
Ability to lead be example and develop a team.
Strong leadership and people management abilities.
Ability to produce results while maintaining a positive team environment.
Excellent verbal and written communication skills.
Excellent organizational skills and the ability to meet deadlines.
Detail-oriented and able to manage multiple priorities at once.

Responsibilities

Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture.
Participate in regular meetings and provide updates on store initiatives.
Maintains a complete team, actively working with the recruitment team in the hiring process.
Coach, mentor, and develops staff for future growth.
Conduct annual staff evaluations with store team and coach to improve any performance gaps.
Leads effective meetings /coaching sessions, keeping the team well informed of pertinent information.
Drive continuous improvement in processes, procedures, and productivity.
Effective store scheduling to support business operations.
Identify areas of growth within store operations to help ensure targets are achieved.
Responsible for managing store cycle count process and ensure compliance on OH&S policies and procedures.
Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate.
Respond to customer complaints in a timely, appropriate, and professional manner.
Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability.