Store Manager

EssilorLuxottica Group • Greenville, SC

9d

About The Position

The Store Manager is an on-the-floor leader who performs store functions while guiding and role-modeling for the team. The manager coaches, develops, and inspires employees to serve as Sunglass Hut ambassadors and creates an environment where everyone delivers the Sunglass Hut Experience and contributes to sales.

The role develops and executes plans to achieve sales and financial objectives, delivers customer service, builds customer relationships, and ensures brand and operational standards are consistently met. The Store Manager spends an average of 100% of their time on the sales floor and supports team growth, recruiting, hiring, onboarding, and development.

This is an existing full-time vacancy. Pay is determined by factors including geography, experience, qualifications, skills, and local minimum wage requirements. A competitive bonus and/or commission plan may also be offered. Benefits may include health care, retirement savings, paid time off or vacation, and employee discounts.

Requirements

• High school diploma or equivalent.
• At least 2 years of previous leadership experience.
• Demonstrated expertise in every aspect of store operations.
• Detail-oriented.
• Ability to use critical thinking to deliver accurate execution of store operations.

Nice To Haves

• Customer service and/or retail experience.

Responsibilities

• Use Sunglass Hut Experience tools to consistently deliver the sales plan and company objectives.
• Develop the store’s strategic plan to achieve financial results.
• Drive sales by identifying opportunities to achieve personal and store goals.
• Lead by example by coaching, developing, mentoring, and inspiring the team to improve store performance.
• Build a development-focused environment that encourages teamwork, career growth, and talent retention.
• Network, recruit, and hire to meet staffing needs, and train employees using provided onboarding tools.
• Support team growth through individual development plans.
• Create an inspirational and motivating work environment that reflects the brand’s integrity.
• Build an emotional connection within the store team that supports sales and consistent delivery of the Sunglass Hut Experience.
• Spend an average of 100% of time on the sales floor.
• Continually coach and develop the team to ensure consistent execution of the Sunglass Hut Experience and retail excellence.
• Develop customer relationships through interaction and feedback.
• Act as an ambassador for the Sunglass Hut brand and consistently execute brand standards.
• Stay knowledgeable about products, new merchandise, and fashion trends.
• Ensure proper execution of operational policies and procedures and maintain brand standards.
• Communicate promotions, contests, and incentives to the team.

Benefits

• Health care may be offered.
• Retirement savings may be offered.
• Paid time off or vacation may be offered.
• Employee discounts may be offered.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED