STORE MANAGER

HOUCHENS FOOD GROUP INC•Grove City, PA

7d•Onsite

About The Position

The Store Manager is responsible for the successful operation of the store, including achieving sales and profit goals established by the operating budget. The role directly supervises sales workers in the grocery department and may perform management functions involving purchasing, budgeting, accounting, and personnel in addition to supervisory duties. The position oversees customer service, sales, staffing, inventory, ordering, store finances, payroll, safety, security, and the presentation and maintenance of the store. The manager hires and trains employees, evaluates performance, maintains records and reports, ensures company policies and applicable regulations are followed, and opens and closes the store. The manager also prepares and maintains perishable foods and merchandise displays, and may perform other job-related tasks requested by management. The role requires a high school diploma or GED, general computer knowledge including Microsoft Office, access to a phone at all times, and the ability to complete basic math calculations. No prior experience is necessary. Work takes place in a grocery store and store office and involves frequent standing, walking, sitting, handling, reaching, squatting or kneeling, and bending, along with lifting and carrying items of varying weights. Pre-employment background and drug screening are required.

Requirements

High school graduate or GED.
No prior experience necessary.
Microsoft Office and general computer knowledge.
Must have access to a phone at all times.
Must be able to complete basic math calculations.
Ability to perform the physical demands described, including frequent standing, walking, sitting, handling or fingering, reaching, squatting or kneeling, bending, and lifting or carrying; occasional climbing, crawling, and lifting or carrying over 100 pounds.
Ability to meet the stated vision, hearing, smell, and touch requirements and wear required personal protective equipment, including back belts when unloading or lifting heavy products or objects.
Subject to pre-employment background and drug screening.

Responsibilities

Provide customer service by greeting and assisting customers and responding to inquiries and complaints.
Monitor sales activities to ensure customers receive satisfactory service and quality goods.
Assign duties to employees and direct and supervise sales, inventory, cash-reconciliation, and customer-service work.
Inventory stock, reorder merchandise, maintain inventory, and prevent overstocks and out-of-stocks.
Maintain records of purchases, sales, requisitions, employee schedules, time worked, and other required information.
Enforce safety, health, security, company policies, and applicable city, county, state, and federal regulations.
Inspect products and merchandise for condition, pricing, display, and advertised functionality.
Recruit, interview, hire, train, evaluate, promote, demote, and terminate employees as needed.
Ensure employees understand and follow company policies and standards; monitor performance and take corrective action.
Train staff to handle difficult sales and lead employees by example to support productivity, sales, and profit objectives.
Plan work schedules and maintain employee and payroll records; verify hours, payroll, time-punch reports, and payroll closeout.
Organize and accurately submit daily sales information to the corporate office and prepare or oversee weekly reports.
Monitor local competition and confer with company officials about methods to increase sales, expand markets, and promote business.
Control store expenses and payroll within budget guidelines; plan budgets and authorize payments and merchandise returns.
Supervise the store to reduce theft and maintain security, including keeping the safe locked and following cash-drawer and deposit procedures.
Maintain company property, check equipment for proper working condition, and clean and maintain store equipment.
Open and close the store on time, complete shift-checkout reports, and follow management schedules.
Follow vendor check-in procedures and notify the supervisor promptly if a daily bank deposit is not made.
Build and maintain merchandise displays; keep coolers, shelves, and displays full and fronted; prepare and maintain perishable foods according to company standards.
Record sales at the time of purchase and accurately record markups, markdowns, spoilage, and store use of merchandise.
Assist in areas needing attention or assign someone to complete the task, and perform other job-related tasks requested by management.
Maintain a favorable customer image through store cleanliness, attractiveness, and employee conduct.