Store Manager

Circle K Stores•San Antonio, TX

12d•Onsite

About The Position

The Store Manager leads store operations, employees, customer service, site presentation, training, communications, planning, and financial performance. The role includes recruiting, hiring, training, scheduling, supervising, and evaluating employees; maintaining relationships with customers, suppliers, and the neighboring community; and ensuring company standards for safety, cleanliness, merchandise, and service are met. The manager analyzes sales and expenses, manages budgets and merchandise margins, and safeguards store funds. The position is based at Store 2741823, 3820 San Pedro Ave, San Antonio, Texas 78212. Work is primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The manager may be exposed to occasional cold temperatures while supervising work in a walk-in cooler or freezer and to occasional noise. The role requires working with minimal direction and serving as an effective manager, supervisor, and leader.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.
Ability to perform occasional outdoor duties and work around occasional cold temperatures and noise.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and well maintained according to company standards.
Maintain a professional and supportive image with employees and the supervisor.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use nondiscriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive appropriate communications in a timely manner, and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines, and understand and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analyses necessary to maximize sales and net profits.
Perform other duties assigned or delegated by the supervisor.
Work outdoors as needed to clean parking lots and gas pumps and take out garbage.