Store Manager - Hopkinsville, Ky Store #25903

Dollar General•Hopkinsville, KY

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance while ensuring the store is properly staffed and opened and closed effectively. The manager also monitors business performance, inventory, merchandising, cash handling, customer service, safety, store conditions, and required documentation. The position requires opening the store at least twice per week and closing it at least twice per week. Work takes place in a fast-paced environment with moderate noise and may involve occasional outdoor weather, hazardous cleaning solutions, and freezer conditions. The role includes frequent walking or standing, bending, stooping, and kneeling; occasional climbing; handling store equipment and merchandise; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and driving a personal vehicle for meetings, visits to other stores, and deposits.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • Frequent walking or standing; frequent bending, stooping, and kneeling; ability to handle merchandise and equipment; lift up to 40 pounds and occasionally up to 55 pounds; occasional climbing on a step ladder up to six feet; and regular driving of a personal vehicle.

Nice To Haves

  • High school diploma or equivalent, preferred.
  • One year of management experience in a retail environment, preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, ensuring adequate staffing.
  • Train employees, conduct performance evaluations, address performance gaps through solutions or counseling, and take action up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events promoting safety, security, and policy compliance.
  • Ensure the store is properly staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability, inventory turn, expense-control opportunities, potential shrink, and errors.
  • Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
  • Oversee the staging, stocking, and storage of merchandise according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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