STORE MANAGER - HOPKINSVILLE, KY STORE #25903

Dollar General•Hopkinsville, KY

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures appropriate staffing, employee training and performance management, accurate inventory and financial controls, effective merchandising, strong customer service, and compliance with Company procedures. The manager opens the store at least twice per week and closes it at least twice per week. The position involves a fast-paced retail environment with frequent walking and standing, bending, stooping, and kneeling. It includes handling merchandise and equipment, lifting up to 40 pounds with occasional lifting up to 55 pounds, occasional exposure to weather, hazardous cleaning solutions, and freezer cold, and occasional ladder climbing. Regular driving of the employee’s own vehicle is required for meetings, visits to other stores, and deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • Ability to regularly drive a personal vehicle for meetings, visits to other Dollar General stores, and deposits.
  • Ability to meet the physical demands of frequent walking or standing, frequent bending, stooping, and kneeling, handling merchandise and equipment, lifting up to 40 pounds and occasionally up to 55 pounds, and occasional climbing on a step ladder up to six feet.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, ensuring the store is properly staffed.
  • Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and take action up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is properly staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on BSR and cycle counts.
  • Facilitate efficient staging, stocking, and storage of merchandise according to Company processes.
  • Ensure merchandise is presented according to established practices, with proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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