Store Manager in Training

Circle K•Columbus, IN

22d

About The Position

The Store Manager leads and manages store operations, employees, customer service, site presentation, training, communication, planning, and financial performance. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees; maintaining positive relationships with suppliers and customers; ensuring the store is clean, stocked, organized, and compliant with Company standards; and promoting a safe and positive image in the community. The manager analyzes sales and expenses, budgets and forecasts profit-and-loss lines, manages merchandise margins, and safeguards money received and disbursed. The position is based at 2415 Jonathan Moore Pike, Columbus, Indiana 47201, and has flexible availability.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience performing the essential duties and responsibilities and working in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision and to act effectively as a manager, supervisor, and leader.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and well maintained according to Company standards.
Maintain a professional and supportive image among employees and the supervisor.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet Company standards for customer service, site image, and marketing execution.
Train employees on safety procedures and promote safety awareness.
Ensure employees receive proper communication in a timely manner.
Hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to reach objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.