Store Manager

DICK'S Sporting Goods • North Olmsted, OH

5d

About The Position

DICK’S Sporting Goods is seeking a passionate, people-first Store Manager to oversee store operations. The role is accountable for increasing business results and meeting operational goals while coaching and developing the store team and providing customers with a hassle-free shopping experience. The Store Manager participates directly in interviewing and hiring and builds an effective team with diverse backgrounds, skills, perspectives, and experiences.

The Store Manager drives sales and profitability through customer satisfaction and analysis of customer and business trends, while controlling expenses and workforce budgeting. The role ensures floor sets and visual standards are executed and that the store is clean, organized, and safe. It also prioritizes community involvement and relationships with local leaders, and drives shrink results through compliance with safety, loss-prevention, and cash-handling guidelines.

The manager leads with a people-first focus, building trust, listening actively, and dedicating time to the team. They coach and develop teammates, incorporate learning into day-to-day leadership, and foster an inclusive store environment where teammates and customers feel safe, welcome, and respected.

Requirements

• 3 years of Retail Store Manager experience or 5 years of related management/customer-focused experience.
• Strong problem-solving ability and analytical skills.
• Proficiency in MS Office.
• Strong people-management skills and the ability to develop talent.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Oversee store operations and deliver company business results and operational goals.
• Coach and develop the store team while ensuring customers have a hassle-free shopping experience.
• Participate directly in interviewing and hiring and build an effective, diverse store team.
• Drive sales and profitability through customer satisfaction and analysis of customer and business trends.
• Control store expenses and workforce budgeting.
• Ensure floor sets are executed, visual standards are met, and the store is clean, organized, and safe.
• Prioritize community involvement and build relationships with local leaders.
• Drive shrink results by ensuring compliance with safety, loss-prevention, and cash-handling guidelines.
• Build trust with the team, listen actively, and dedicate time to teammates.
• Create an inclusive environment where teammates and customers feel safe, welcome, and respected.

Benefits

• Competitive total rewards package that could include incentives, equity, and benefits.
• Generous suite of benefits.
• Paid leave in compliance with state requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed