Store Manager

Circle K•Maple Grove, MN
•$20 - $24•Onsite

About The Position

The Store Manager leads the store’s employees and operations, ensuring excellent customer service, an orderly and well-stocked site, effective training, safety awareness, and achievement of sales and profit objectives. The role includes recruiting, hiring, training, scheduling, and supervising employees; maintaining relationships with suppliers and the local community; resolving customer complaints; and communicating with employees and the Market Manager. The Store Manager evaluates site needs and develops action plans, maintains site records and manuals, ensures required reports are completed accurately and on time, and oversees merchandise stocking, display, and pricing. Financial responsibilities include analyzing daily sales and expenses, budgeting and forecasting profit-and-loss lines, managing merchandise margins, safeguarding funds, and completing other financial analysis. The position is based at 200 Highway 55, Box 128, Medina, Minnesota 55340. Work is primarily indoors, with occasional outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures in walk-in coolers or freezers and occasional noise, and requires working with minimal direction while acting as an effective manager, supervisor, and leader.

Requirements

  • Ability to perform the essential duties and work in the conditions described.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
  • Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.
  • Ability to work with minimal direction and supervision.

Nice To Haves

  • High school diploma or GED preferred.
  • Experience in retail sales preferred.

Responsibilities

  • Recruit, hire, train, schedule, supervise, and manage store employees.
  • Assign tasks and maintain a clean, stocked, organized site that meets Company standards.
  • Provide performance appraisals and feedback, and train employees on customer service, site image, marketing execution, and safety procedures.
  • Build professional relationships with suppliers and promote excellent customer service, resolving complaints promptly and professionally.
  • Promote a safe, positive public image within the neighboring community.
  • Ensure employees receive timely communication and hold ongoing communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop action plans to meet objectives.
  • Maintain site files and manuals and ensure required reports are accurate and timely.
  • Ensure merchandise is stocked, attractively displayed, and correctly priced.
  • Ensure required employment posters and signs are accessible to employees.
  • Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
  • Budget and forecast profit-and-loss lines and manage merchandise margins.
  • Safeguard and account for money received and disbursed, and perform other financial analysis to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
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