Store Manager

My Melrose•Victoria, TX

6d•Onsite

About The Position

The Store Manager is accountable for driving business results through effective selection, training, and coaching of the store team in sales, customer service, merchandise presentation, operations, human resources, and loss prevention. The role works with upper management to execute and enforce company policies and procedures. The position oversees daily store operations, sales and customer service, merchandise presentation, staffing and development, cash and banking controls, loss prevention, and store administration and maintenance. The Store Manager communicates with the District Manager about operational activities and maintains store compliance with company standards.

Requirements

Ability to speak, read, and write English.
High school-level math ability.
For stores with volume below $1.5 million: at least 18 months of experience as a Senior Service Manager, or one year as an Assistant Store Manager with Melrose or in a similar retail environment, or one year as a Store Manager in a similar retail environment; manage four or more staff members.
For stores with volume above $1.5 million: at least one year of experience as a Store Manager in a lower-volume Melrose store or similar retail environment, or 18 months as an Assistant Store Manager with Melrose or in an equivalent position in a similar retail environment; manage six or more staff members.
Ability to operate a POS cash register, calculator, scanner, and related equipment.
Work evenings, weekends, and holidays as necessary.
Maintain a business-like, professional, and well-groomed appearance.
Reliable transportation.
Provide a phone number for store emergencies involving the alarm company or staff.
Minimum age of 18.
Ability to perform the physical activities and lifting, carrying, and pushing/pulling tasks described in the job posting.

Nice To Haves

High school graduate or General Education Degree (GED); preferred but not required.

Responsibilities

Open and close the store according to company guidelines.
Apply visual presentation concepts to execute and maintain merchandise changes.
Manage loss prevention practices to safeguard company funds, property, and inventory.
Maintain store appearance through product replenishment, housekeeping, and opening and closing procedures.
Communicate operational activities to the District Manager.
Ensure effective execution of sales promotions and drive sales productivity.
Communicate daily sales goals to staff.
Maintain a high level of customer interaction and service, and train staff to assist customers with merchandise selections.
Ensure merchandising and recovery are completed and customers are processed promptly at the register and cash wrap.
Ensure accurate promotional setups and participate in floor moves and visual merchandising.
Maintain wall displays and merchandise using required fixtures and appropriate ladders.
Ensure new staff are trained to company standards and hiring practices result in quality staff.
Address substandard performance with fair and consistent corrective action; set clear expectations and train, develop, direct, and motivate staff.
Maintain proper cash control and banking procedures in accordance with company policy.
Maintain payroll within established guidelines.
Educate staff about causes of shrink and ensure compliance with security and loss prevention policies and programs.
Operate the alarm system properly, keep it functional, and conduct regular alarm tests.
Maintain store cleanliness, equipment, and compliance with safety, security, facility maintenance, and posting requirements.