Store Manager

Tractor Supply Company•Lawrenceburg, TN

13d

About The Position

The Manager Trainee learns the duties and develops the skills required for a Store Manager role. The position focuses on delivering a Legendary Customer Experience, building and developing the team, driving sales, managing inventory and profit, controlling expenses, and reducing and managing shrink. The trainee observes and learns store leadership, operations, team member relations, paperwork, inventory management, budgeting, auditing, and special projects. The role requires at least 52 hours per week, varied hours and days—including nights and weekends—and six days a week during spring and fall peak seasons. Travel to other store locations and company functions is required. Tractor Supply says it aims to make life better for its neighbors and teams and to provide a welcoming, inclusive experience for Team Members, Customers, Suppliers, and Communities. The position is based under normal office working conditions, with physical activities including standing, sitting, walking, bending, reaching overhead, driving, and lifting up to 50 pounds. The company describes a total rewards package that includes medical, dental, and vision coverage, company-paid life and disability insurance, paid parental leave, tuition reimbursement, and adoption and surrogacy assistance. The posting states these benefits are available to full-time and part-time Team Members, subject to the stated eligibility rules for new part-time hires.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license; a valid license is required when driving for company business.
Must be able to process information and merchandise using a system and POS register.
Must be able to read, write, and count accurately to complete documentation.
Must be able to access all store areas, including the selling floor, side lot, stock area, and register area.
Must be able to operate equipment necessary to run a store, such as a dolly, hand truck, forklift, computer, and cash register.
Must be able to move and transfer merchandise generally weighing 0–50 pounds throughout the store.
Must work varied hours, days, nights, and weekends as business requires, plus six days per week during spring and fall peak seasons.
Must work a minimum of 52 hours per week.
Must be able to stand and walk for extended periods, often up to four hours at a time without a break.
Must be able to travel to other store locations and company functions.
Physical activities include standing, sitting, walking, kneeling, stooping, bending, reaching overhead, driving a vehicle, and lifting up to 50 pounds.
Any suitable combination of education and experience will be considered.

Nice To Haves

Retail experience and/or knowledge of farming, ranching, pets/equine, or welding is strongly preferred.
Supervisory experience is preferred.
A high school diploma is listed under education; a bachelor’s degree in an agricultural-science or business-related field is preferred.

Responsibilities

Learn to recruit, hire, develop, evaluate, discipline, and retain efficient team members.
Deliver Legendary Customer Service through the GURA approach: greet the customer, uncover needs and wants, recommend product solutions, and ask to add value and appreciate the customer.
Foster a welcoming store environment and a sense of belonging, supporting diversity, equity, and inclusion among Team Members, Customers, Suppliers, and Communities.
Schedule, organize, and plan daily activities to support efficient store operations.
Lead team members in providing a distinctive, Legendary shopping experience.
Communicate company processes, policies, and directives; evaluate their effectiveness and coordinate with the District Manager and/or Regional Manager to address problems.
Learn to create a desirable work environment through promotions, recognition, and empowerment.
Resolve problems and conflicts involving team members and customers.
Learn sales and profit management and accountability for achieving top- and bottom-line results.
Promote a safe and productive work environment.
Manage daily merchandise flow to maintain adequate in-stock levels and inventory controls.
Learn to organize merchandise resets to company specifications and sustain merchandise presentation standards.
Evaluate the competitive environment and work with Operations and Merchandising teams on quality and performance.
Train in daily, weekly, and monthly paperwork processing, including invoices, schedules, product orders and returns, and purchase order reports.
Train in periodic sales forecasting, payroll analysis, and budget review.
Train in documenting team member evaluations and corrective actions.
Train in managing periodic price changes and communicating inventory needs to buyers and distribution centers.
Learn to work with buyers, supply chain management, district managers, and distribution centers to resolve inventory problems.
Learn to coordinate and conduct special sales events; assist the District Manager and other Store Managers with district issues and operational needs; and participate in community involvement.
Reinforce Tractor Supply Company’s mission and values and develop the store as an Employer of Choice.
Learn to address team member issues and concerns, working with HR when necessary, and assess and develop team members for advancement.
Train in budgeting and sales forecasting and learn to audit store processes.
Travel to other store locations and company functions.
Perform other duties as assigned by the supervisor.