Store Manager

Tractor Supply Company • Bay City, TX

6d

About The Position

The Manager Trainee learns the duties and develops the skills required for a Store Manager role. The role focuses on delivering a Legendary Customer Experience, building and developing the team, driving sales, managing inventory and profit, controlling expenses, and reducing and managing shrink.

The trainee observes and learns how to recruit, hire, develop, evaluate, discipline, and retain team members; create a welcoming and inclusive store environment; schedule and organize daily work; communicate company processes and policies; resolve problems and conflicts; and promote a safe, productive workplace. The role also involves learning sales and profit management, merchandise flow and presentation, inventory controls, paperwork, forecasting, payroll analysis, budgeting, audits, special sales events, and community involvement.

The position requires working a minimum of 52 hours per week, with varied hours, days, nights, and weekends according to business needs. During spring and fall peak seasons, the schedule may be six days per week. Travel to other store locations and company functions may be required.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver’s license.
• Must be able to process information and merchandise through a system and POS register system.
• Must be able to read, write, and count accurately to complete documentation.
• Must be able to access all store areas, including the selling floor, side lot, stock area, and register area.
• Must be able to operate equipment necessary to run a store, such as a dolly, hand truck, forklift, computer, and cash register.
• Must be able to move and transfer merchandise generally weighing 0–50 pounds throughout the store.
• Must be able to work varied hours, days, nights, and weekends as business dictates, and six days per week during spring and fall peak seasons.
• Must work a minimum of 52 hours per week.
• Must be able to stand and walk for extended periods, often up to four hours straight without a break.
• Must be able to travel to other store locations and company functions.

Nice To Haves

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience is preferred.
• A high school diploma is listed under education.
• A bachelor’s degree in an agricultural-science or business-related field is preferred.
• Any suitable combination of education and experience will be considered.

Responsibilities

• Learn to recruit, hire, develop, evaluate, discipline, and retain efficient team members.
• Deliver Legendary Customer Service through the GURA process: greet the customer, uncover needs and wants, recommend product solutions, and ask to add value and appreciate the customer.
• Create and foster a welcoming environment and sense of belonging for team members, customers, suppliers, and communities.
• Schedule, organize, and plan team members’ daily activities to support efficient store operations.
• Lead team members in providing a shopping experience that differentiates the store from competitors.
• Communicate company processes, policies, and directives, evaluate their effectiveness, and coordinate with district or regional management to address problems.
• Learn to create a desirable work environment through promotions, recognition, and empowerment.
• Resolve problems and conflicts involving team members and customers.
• Learn sales and profit management and accountability for achieving top- and bottom-line results.
• Promote a safe and productive work environment.
• Manage daily merchandise flow to maintain adequate in-stock levels and inventory controls.
• Learn to organize merchandise resets and sustain merchandise presentation according to company standards.
• Evaluate the competitive environment and work with Operations and Merchandising teams on quality and performance.
• Train on daily, weekly, and monthly paperwork, including invoices, schedules, product orders and returns, and purchase-order reports.
• Train on sales forecasting, payroll analysis, and budget review.
• Train on documenting team member evaluations and corrective actions.
• Train on managing periodic price changes and communicating inventory needs to buyers and distribution centers.
• Work with buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
• Learn to coordinate and conduct special sales events and assist district management and other store managers with district issues and operational needs.
• Participate in community involvement.
• Reinforce Tractor Supply Company’s mission and values and develop the store as an employer of choice.
• Learn to address team member issues and concerns, working with Human Resources when necessary.
• Learn to assess and develop team members for advancement.
• Train on budgeting and sales forecasting and learn to audit store processes.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Benefits are described as available to full-time and part-time team members, subject to the stated eligibility terms for part-time new hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED