Store Manager

Northdale Oil Inc • Warren, MN

8d

About The Position

The Store Manager is responsible for the day-to-day operations of a convenience store and is accountable for retaining and growing the business. The role develops strategies to improve customer service, drive sales, and increase profitability while demonstrating Northdale Oil Inc.’s culture of exceptional customer service and forward-thinking. Northdale Oil Inc. describes itself as a family-owned company dedicated to serving customers, supporting communities, and caring for employees.

The position oversees staffing and employees, store standards and procedures, customer service, cash management, inventory, expenses, promotions, safety, and communication with the corporate office. Benefits are available on the first day of the month after hire.

Requirements

• High school diploma required.
• Effective communication skills, including patience and listening skills.
• Ability to coach, train, and motivate employees.
• Comfort working in a fast-paced environment.
• Ability to problem-solve, manage conflict, and multitask.
• Strong work ethic.

Nice To Haves

• Four or more years of retail management or leadership experience preferred.

Responsibilities

• Maintain a high level of customer service.
• Hire, train, schedule, and motivate employees.
• Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.
• Supervise and discipline store employees in accordance with company policy.
• Perform, implement, and enforce daily operating procedures to keep the store clean, stocked, organized, and well kept.
• Maintain quality brand-image standards.
• Monitor daily retail gasoline competitors and communicate prices to the corporate office.
• Complete daily paperwork in a timely manner.
• Manage and be accountable for site cash management, including cash over/short, safe balancing, inventory control, waste, and drive-offs.
• Keep operations within the corporate budget and make changes needed to sustain projected profit margins, control expenses, and manage payroll percentage.
• Implement monthly promotions and ensure all point-of-sale materials are properly posted.
• Communicate merchandising problems, price-change requests, and equipment problems.
• Enforce safety policies and procedures and report employee or customer incidents.

Benefits

• Health insurance, with employee-only through family plans available.
• Dental insurance.
• Vision insurance.
• Life insurance.
• 401(k) with company match.
• Paid time off (PTO).
• Company-provided apparel.
• Cell phone benefit.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED