Store Manager

Houchens Food Group•Leitchfield, KY

11d•Onsite

About The Position

The Store Manager is responsible for the successful operation of the store, including achieving sales and profit objectives set by the operating budget. The role directly supervises grocery sales workers and may also perform management functions such as purchasing, budgeting, accounting, and personnel work. The manager oversees customer service, sales, inventory, staffing, payroll, store security, compliance, and the day-to-day opening and closing of the store. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

High school graduate or GED.
No prior experience necessary.
Microsoft Office and general computer knowledge.
Must have access to a phone at all times.
Must be able to complete basic math calculations.
Ability to perform the listed physical activities and meet the stated vision, hearing, smell, touch, and personal protective equipment requirements.

Responsibilities

Greet and assist customers and respond to customer inquiries and complaints.
Monitor sales activities and ensure customers receive satisfactory service and quality goods.
Assign duties and direct and supervise employees involved in sales, inventory, cash reconciliation, and customer services.
Recruit, interview, hire, train, evaluate, promote, demote, and terminate employees as needed; ensure staff understand and follow company policies and standards.
Measure employee performance, take corrective action, instruct staff on difficult sales, and promote productivity through leadership and example.
Achieve sales and profit objectives and control store expenses and payroll within budget guidelines.
Maintain merchandise inventory, place orders, prevent overstocks and out-of-stocks, and follow vendor check-in procedures.
Keep accurate records of purchases, sales, requisitions, schedules, timecards, markups, markdowns, spoilage, store use, and other required information.
Organize and submit daily sales information to the corporate office; prepare or oversee accurate weekly reports and payroll closeout.
Verify prior-day funds, calculate and sign off on the daily deposit, and notify a supervisor immediately if a deposit is not made daily.
Follow cash-handling requirements, maintain a low cash drawer, and keep the safe locked.
Open and close the store on time, review scheduled shift hours, and complete shift-checkout reports as directed.
Enforce safety, health, security, and other company rules; provide supervision to reduce theft and maintain company property.
Examine products and merchandise for condition, pricing, display, and advertised function; build and maintain sellable displays.
Maintain a favorable customer image through store cleanliness, attractiveness, and employee conduct.
Prepare and maintain perishable foods according to company standards and keep coolers, shelves, and displays full and fronted.
Check equipment for proper working condition and clean and maintain store equipment.
Stay informed about local competition and company emails and memos; confer with company officials on methods to increase sales, expand markets, and promote business.
Abide by city, county, state, and federal regulations.
Advise the supervisor of personnel situations or policy violations that negatively affect store operations.
Assist in areas needing attention or assign someone to complete the task; perform other job-related tasks requested by management.