Store Manager - The Cosmetic Company Store- Fulltime - Williamsburg Premium Outlets- Williamsburg VA

DECIEM • Williamsburg, VA

5d • Onsite

About The Position

The Estée Lauder Companies is seeking a dynamic, inspirational Store Manager to lead, coach, and develop Sales Associates in achieving sales, customer service, and operational targets. The manager has total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, customer relationship management, and leadership of a high-performing team.

This role provides exposure to business planning, consumer insights, event management, customer relationship management, and frontline marketing, with opportunities to develop skills for further career progression in the beauty industry. The company offers training and development, career opportunities, and a competitive remuneration and benefits package.

Requirements

• Proven retail management or assistant retail management experience, preferably in cosmetics.
• Ability to provide inspirational, authentic, and personalized customer service.
• Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
• Previous retail operations experience, including inventory and facilities management and cash reconciliation.
• Proven track record of leading a team to achieve sales and customer service targets.
• Experience creating and executing in-store events.
• Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficiency in Microsoft Office.
• Must be able to provide proof of the right to live and work in the country if invited to interview.

Responsibilities

• Lead, coach, and develop Sales Associates to achieve sales, customer service, and operational targets.
• Create and execute a business plan to recruit and retain customers.
• Use strategic targeting, in-store events, and customer relationship management to grow the business.
• Set sales and customer service targets and analyze sales performance.
• Schedule staff and oversee retail operations, including inventory, facilities, and cash reconciliation.
• Create and execute in-store events.
• Lead the team to achieve sales and customer service targets.

Benefits

• Health insurance coverage, including medical, dental, and vision insurance.
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Education-related programs.
• Paid holidays and vacation time.
• Potential eligibility for commission or bonus compensation, subject to the applicable plan guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed